Waiter

Shield AI; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to manage shift teams and ensure top-notch service delivery. This role involves monitoring processes, enforcing safety protocols, and providing feedback to staff to enhance performance. Ideal candidates will have a minimum of 2 years in a supervisory capacity, demonstrating excellent customer service and communication skills. Join a dynamic environment where your leadership will drive process optimization and enhance customer satisfaction. If you thrive in fast-paced settings and are eager to make a difference, this opportunity is perfect for you.

Qualifications

• Minimum 2 years in a supervisory role with strong customer service skills.
• Hands-on experience with management tools and ability to meet deadlines.

Responsibilities

• Manage shift teams and delegate tasks effectively.
• Monitor processes to ensure efficient service delivery.

Skills

Customer Service

Communication Skills

Organizational Skills

Problem-Solving

Decision-Making

Adaptability

Tools

Management Tools

Job description

• Manage shift teams and delegate tasks accordingly
• Monitor existing processes to ensure efficient delivery of services
• Enforce safety and security protocols in the workplace
• Monitor staff performance and provide constructive feedback to motivate them
• Monitor stores for cleanliness and organization
• Ensure timely completion of assigned tasks
• Implement and maintain customer service standards
• Identify areas for improvement and drive process optimization

Qualifications

• Minimum 2 years of relevant experience in a supervisory role
• Excellent customer service, communication, and organizational skills
• Strong problem-solving and decision-making abilities
• Hands-on experience with multiple management tools
• Ability to work in a fast-paced environment and meet tight deadlines
• Openness to feedback and eagerness to learn
• Ability to handle difficult customer and employee situations

Key Skills

Administration

Employment Type : Full Time

Department / Functional Area : Administration