Intern - F&B

Anantara downtown Dubai; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Anantara Downtown Dubai is seeking a guest-focused hospitality professional to welcome and seat guests, maintaining a warm, professional atmosphere and smooth seating flow. You will ensure a spotless, welcoming entrance and assist guests throughout their experience.

In addition, you will uphold hotel policies, manage reservations and telephone inquiries with excellent etiquette, collect guest feedback, and support the service team to deliver a seamless luxury dining experience.

Qualifications

• Guest-focused hospitality professional with excellent people skills.
• Professional grooming and presentation as per luxury hotel standards.
• Ability to manage restaurant reception and seating flow with poise.

Responsibilities

• Greet, welcome, and seat guests in a warm, professional manner.
• Maintain proper telephone etiquette and assist with reservation procedures.
• Ensure reception and restaurant areas are clean, organized, and welcoming.
• Obtain guest feedback and promptly address concerns.
• Support service team and Cashier during peak times when needed.

Skills

Guest interaction

Excellent etiquette

Reservation procedures

Telephone etiquette

Job description

Job Location:Anantara Downtown DubaiAnantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.Work closely with colleagues to ensure smooth and timely service.Follow all hotel policies, SOPs, service standards, and grooming requirements.Welcome and interact with guests in a friendly and professional manner.Maintain proper telephone etiquette and understand reservation procedures.Be familiar with restaurant and hotel services and facilities.Greet, welcome, and seat guests, ensuring a warm and pleasant experience.Ensure the restaurant entrance and reception area are clean, organized, and welcoming.Check tables are clean and properly set before seating guests.Obtain guest feedback and promptly address or report any concerns.Assist the service team when required and support the Cashier during breaks.Not the right fit? Set up email alerts as new job postings become available that meet your interest!