Insurance Specialist, Employee Benefits

Howden; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Insurance Specialist in Employee Benefits, where you will manage client relationships and deliver tailored insurance solutions. This role offers the opportunity to collaborate with internal teams and external insurers to design effective medical insurance plans, ensuring employee satisfaction and retention. With a strong commitment to training and a people-first culture, this innovative firm values diversity and inclusion, making it a rewarding place to grow your career. If you are passionate about making a difference in the workplace and community, this role is perfect for you.

Benefits

Comprehensive Medical Insurance

Competitive Salary

Training and Development Opportunities

Community Volunteering Opportunities

Qualifications

• 3+ years of experience in Employee Benefits Insurance.
• Strong knowledge of employee benefits products and trends in the UAE.

Responsibilities

• Manage client relationships and deliver tailored insurance solutions.
• Collaborate with teams to design effective medical insurance plans.
• Conduct risk assessments to understand client insurance needs.

Skills

Client Relationship Management

Negotiation Skills

Risk Assessment

Time Management

Communication Skills

Education

Bachelor's Degree in Business Administration

Job description

Insurance Specialist - Employee Benefits

The Insurance Specialist in Employee Benefits is responsible for managing client relationships, identifying their benefits needs, and delivering tailored solutions that support employee satisfaction and retention.

Responsibilities:

1. Builds and maintains strong relationships with underwriters to ensure service delivery best meets expectations and is compliant.
2. Collaborate with internal teams and external insurers to design and implement effective medical insurance plans.
3. Conduct risk assessments and market reviews to understand client insurance needs and objectives, ensuring coverage is tailored to their requirements.
4. Manage the policy placement process, negotiating with insurers to secure the best possible terms for clients.
5. Maintain accurate and up-to-date trackers on placement data.
6. Create a positive onboarding experience for new clients.
7. Prepare proposals, presentations, and other materials for clients and prospects regarding renewal and new business opportunities.
8. Assist with policy renewals, ensuring competitive terms and addressing any plan changes or enhancements as required.
9. Stay informed about market trends, industry developments, and regulatory changes affecting the insurance landscape.
10. Perform client account reconciliations as needed.
11. Follow up on invoices with the insurer, keeping track of each client's quarterly or semi-annual invoices.
12. Assist with policy upgrades, changes, or cancellations based on client requests or evolving needs.
13. Address and resolve client issues promptly to ensure high satisfaction and retention.
14. Guide clients through the enrollment process, ensuring accurate information for policy issuance and timely invoice issuance.
15. Provide clients with clear explanations of benefit options, plan changes, and compliance updates.
16. Adhere to company policies, procedures, and regulatory/compliance requirements.

Requirements:

• Proven experience of at least 3 years in handling Employee Benefits Insurance.
• Bachelor's degree in Business Administration or a related field.
• Knowledge of employee benefits products, trends, and best practices in the UAE.
• Excellent communication, interpersonal, and negotiation skills.
• Exceptional time management and attention to detail.

What do we offer in return?

A career that you define, supported by a strong commitment to technical and soft skills training.

We offer a comprehensive package of rewards and benefits—including great medical insurance, a competitive salary, and more.

We provide a workplace where everyone has a voice, where volunteering in the community is part of the day-to-day, and where everyone is encouraged to contribute towards our sustainability goals. We seek individuals who want to make a difference—not just in the workplace, but in the industry and wider community.

Our Culture: People First

Our core values guide how we live and work. We are a group with independence and people at its heart, fostering a unique culture: the biggest small company in the world.

The focus on being a People First business remains central; our vision is to create an independent business with a unique culture, thriving as a company controlled by its people. Attracting talented and entrepreneurial individuals continues to be a priority.

Diversity & Inclusion

At HOWDEN, we consider our people our chief competitive advantage. We treat colleagues, candidates, clients, and partners with equality, fairness, and respect, regardless of age, disability, race, religion or belief, gender, marital status, or family circumstances.