Insurance Specialist

MetLife Gulf; Dubai; On-site; AED 90,000 - 140,000; Full time

Job summary

MetLife Gulf is seeking an Insurance Specialist to achieve sales targets through daily engagement with ENBD bank partners. The role demands strong communication, bank liaison skills, and solid knowledge of the Dubai market.

You will educate the sales team on underwriting guidelines, manage the application process lifecycle, and provide regular performance updates. This on-site UAE role focuses on balanced protection and savings products.

Qualifications

• Undergraduate degree required (Bachelor).
• 2-4 years of experience within retail sales (preferred in insurance, or banking environment).
• Sales capabilities.
• Solid knowledge of Dubai market.
• Bilingual (Arabic & English).
• MS Office.

Responsibilities

• Achieve sales targets by meeting bank sales teams daily to explore opportunities for insurance sales.
• Maintain monthly business pipeline with RM/WA.
• Arrange product training and refreshers for the sales team.
• Educate sales team on underwriting guidelines for smooth processing.
• Train on completing applications and documentation to maintain turnaround time.
• Keep sales team updated on MetLife submission requirements.
• Perform field underwriting of new applications ensuring documentation completeness.
• Provide monthly fund performance reports to the sales team.
• Provide policy statements and fund fact sheets to the sales team promptly.
• Ensure sales materials are always available to the sales team.
• Attend joint meetings with RM/WA.
• Track contest qualifiers.
• Support targeting untapped bank clients to generate new business.
• Focus on RM activation across segments to grow business.
• Provide portfolio synopsis for HNI clients.
• Assist RM/WA with quarterly portfolio reviews.
• Drive balanced mix of protection and savings.
• Drive balanced premium mix of regular and single premiums.

Skills

Sales skills

Dubai market knowledge

Bilingual Arabic & English

AI experience

Education

Bachelor

Tools

MS Office

Job description

Job Description:

The Opportunity

The Insurance Specialist is responsible for Achieving assigned sales targets based on product mix through meeting bank sales team on daily basis to explore opportunities for insurance sales.

Success in this role requires excellent communication skills, building rapport with ENBD staff, sales skills and lead management knowledge.

This opportunity will be mainly located in ENBD premises.

Key Responsibilities

• Achieving assigned sales targets based on product mix through meeting bank sales team on daily basis to explore opportunities for insurance sales.
• Maintaining business pipeline for month in conjunction with RM/WA
• Responsible for arranging product training, training refresher for sales team on regular basis.
• Responsible to educate sales team on underwriting guidelines to ensure smooth flow of business.
• Responsible for arranging training on completion of application/documentation for business sourced to ensure the TAT are maintained.
• Responsible to keep the sales team updated with the requirements of business submitted to MetLife
• Responsible for field underwriting of New Applications (completeness of relevant documentation)
• Provide monthly performance reports of Fund Performance on MetLife platform to sales team.
• Facilitate provision of policy statements, Fund fact sheets to sales team on timely basis.
• Ensure that all the sales material (Application/brochures etc) are available to sales team at all times.
• Attend Joint client meetings with RM/WA.
• Tracking of contest qualifiers
• Support to work on untapped clients/data of bank to generate new avenues of business.
• Focus on RM activation across all segments to increase the business
• Providing portfolio synopsis for HNI clients (Million dollar +)
• Assist RM/WA in portfolio review of clients on quarterly basis
• Drive balanced portfolio mix of protection and savings
• Drive balanced premium mix of regular and single

Required Qualifications

• Undergraduate degree required (Bachelor)
• 2-4 years of experience within retail sales (preferred in insurance, or banking environment)
• Sales capabilities
• Solid knowledge of Dubai market
• Bilingual (Arabic & English)
• MS Office

Preferred Qualifications

• Professional insurance qualifications, such as LOMA or Chartered Insurance Institute (CII) certifications, would be considered an advantage
• AI experience

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible.Join us!