INSURANCE/RCM SUPERVISOR

Client of Skills Hub Recruitment Solutions; Abu Dhabi; On-site; AED 100,000 - 150,000; Full time

Job summary

A leading company is seeking an Insurance & RCM Supervisor responsible for managing medical insurance processes and the revenue cycle. This role involves overseeing claims, billing accuracy, and team management while ensuring compliance with all regulations and improving revenue flow. Ideal candidates will have extensive experience in healthcare administration and strong analytical skills.

Qualifications

• 5 years of experience in health insurance and/or revenue cycle management.
• Strong understanding of medical billing, coding standards, and payer policies.
• At least 3 years in a supervisory role.

Responsibilities

• Supervise pre-authorization, eligibility verification, and claims submission processes.
• Monitor insurance claims status and follow up on delayed or denied claims.
• Oversee revenue cycle from patient registration to collections.

Skills

Leadership

Analytical skills

Communication

Education

Bachelors degree in Healthcare Administration

Bachelors degree in Finance

Bachelors degree in Business

Tools

Healthcare information systems (HIS)

Billing software

Microsoft Excel

Job description

Client of Skills Hub Recruitment Solutions

The Insurance & RCM Supervisor is responsible for overseeing the complete medical insurance and revenue cycle processes, ensuring efficient claim submission, timely reimbursements, accurate patient billing, and compliance with regulatory and payer requirements. This role acts as the bridge between clinical, billing, and finance teams to optimize revenue flow and minimize denials.

Key Responsibilities:

Insurance Management:

• Supervise pre-authorization, eligibility verification, and claims submission processes.
• Ensure accurate documentation, coding (ICD-10, CPT), and adherence to payer guidelines.
• Monitor insurance claims status and follow up on delayed or denied claims to ensure maximum reimbursement.
• Coordinate with insurance companies and TPAs to resolve complex insurance queries or disputes.
• Maintain up-to-date knowledge of insurance policy changes and communicate them to relevant teams.

Revenue Cycle Management:

• Oversee all stages of the revenue cycle from patient registration, charge entry, and billing to collections and payment posting.
• Analyze revenue cycle metrics (DSO, AR aging, collection rate) and take corrective actions as needed.
• Implement strategies to reduce claim denials, improve cash flow, and increase collection efficiency.
• Conduct regular audits to ensure data integrity, billing accuracy, and regulatory compliance.
• Work with IT, finance, and clinical departments to streamline processes and improve system performance.

Team Management & Reporting:

• Supervise and train a team of insurance and billing staff, ensuring high levels of performance and accountability.
• Generate and present periodic reports on insurance claims, revenue cycle KPIs, and outstanding receivables.
• Assist in policy development, SOP implementation, and software system enhancements related to RCM and insurance workflows.

Requirements:

• Bachelors degree in Healthcare Administration, Finance, Business, or a related field.
• 5 years of experience in health insurance and/or revenue cycle management, with at least 3 years in a supervisory role.
• Strong understanding of medical billing, coding standards, and payer policies.
• Proficiency in healthcare information systems (HIS), billing software, and Microsoft Excel.
• Excellent communication, analytical, and leadership skills.

Company Industry

• Insurance

Department / Functional Area

• Insurance
• Surveying
• Actuary

Keywords

• INSURANCE/RCM SUPERVISOR

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Client of Skills Hub Recruitment Solutions