Insurance & Investment Specialist- Business Banking

Al Ghurair Investment LLC; United Arab Emirates; On-site; AED 60,000 - 100,000; Full time

Job summary

Ein führendes Finanzinstitut in der MENA-Region sucht einen Insurance & Investment Specialist für das Business Banking. In dieser spannenden Rolle sind Sie verantwortlich für die Identifizierung von Verkaufschancen und die Förderung von Investitions- und Versicherungsprodukten. Sie arbeiten eng mit dem Business Banking Team zusammen, um Kundenbedürfnisse zu analysieren und maßgeschneiderte Lösungen anzubieten. Mit Ihrer Expertise in der Vermögensverwaltung und Ihren hervorragenden Kommunikationsfähigkeiten tragen Sie zur Steigerung des Umsatzes bei und sorgen für eine herausragende Kundenerfahrung. Werden Sie Teil eines dynamischen Teams, das Innovation und Kundenorientierung in den Vordergrund stellt.

Qualifications

• 6-8 Jahre Erfahrung im Wealth Management, vorzugsweise in den VAE.
• SCA-Zertifizierung und Kenntnisse über globale wirtschaftliche Szenarien erforderlich.

Responsibilities

• Identifizieren Sie Chancen für den Verkauf von Investitions- und Versicherungsprodukten.
• Erreichen Sie festgelegte Umsatzziele und fördern Sie Cross-Selling-Produkte.

Skills

Kommunikationsfähigkeiten

Profiling

Präsentationsfähigkeiten

Analytische Fähigkeiten

Interpersonelle Fähigkeiten

Education

Bachelor-Abschluss

Tools

CPRA (Client Profiling and Risk Analysis)

Job description

Insurance & Investment Specialist - Business Banking

United Arab Emirates (FTO)

Trending

Job Description

• Identify opportunities and gather referrals for Investment and Insurance (I&I) sales within the Business Banking (BB) Team - BDOs/RMs. Present I&I products and their value to BB Clients. Profile each customer to understand their needs.
• Promote the Investment / Insurance business and generate FER through the BB portfolio by cross-selling wealth products.
• Educate and present I&I ideas, opportunities, and need analyses to the BB Team to generate referrals.
• Support the primary fulfillment point for customer cross-sell of all I&I Products in Business Banking. Responsible for end-to-end sales and service for I&I products to BB.
• Upsell, cross-sell, and provide regular market updates and trend analysis to clients. Ensure superior customer service to enhance overall customer experience.
• Own customer complaints related to Insurance and coordinate with relevant teams for resolution.

Contribute as a team player towards achieving goals based on Key Performance Indicators (KPIs).

Provide constructive feedback on I&I products, services, and processes to improve cycle time, reduce costs, or enhance customer satisfaction.

Minimize Insurance attrition.

Operating Environment, Framework, Boundaries, and Working Relationships

• Collaborate with the I&I Proposition Team to understand products, markets, and opportunities.
• Interact directly with the I&I department, back office, and teams such as Investment Proposition Team: CCAM, DBC, RCO, TCM, TOC, Legal, and Compliance.

Responsibilities

Problem Solving

• Be well-versed with CPRA (Client Profiling and Risk Analysis) to understand clients' profiles, needs, and risks.
• Possess specialized knowledge of all investment & insurance products offered by Mashreq.
• Work with BB teams to generate referrals for Investment/Insurance needs.
• Achieve set FER (revenue) targets and promote other cross-sell products.
• Maintain knowledge of global economic scenarios, investment vehicles, and financial markets. Conduct regular competitive analysis and provide feedback on market offerings, competition, and customer responses.

Decision-Making Authority & Responsibility

• Responsible for generating all Investment / Insurance FER from the Business Banking channel.
• Handle end-to-end sales and service for all Investment / Insurance products in Business Banking.
• Collaborate with both business units and the Investment / Insurance teams to increase wealth product penetration.

Knowledge, Skills, and Experience

• Excellent communication, profiling, presentation, and analytical skills. Strong interpersonal skills with the ability to coach and train others.
• Knowledge of global economic scenarios and various investment vehicles and financial markets.
• Graduate with 6-8 years of experience in wealth management, preferably in the UAE. Preferably SCA certified. Must pass UAE R&R, CISI Investment certification, CII, Shariah Certifications, and Bancassurance product sessions.

Qualifications

Competency Levels (1-4)

Result Orientation: 3

Communication Skills: 3

Influencing & Negotiation Skills: 3

Customer Focus: 3

Analytical Thinking: 3

About Us

We are the leading financial institution in MENA, with over half a century of history. We foster a challenger mindset, innovation, and a startup spirit, powered by a diverse and dynamic team committed to putting customers first.

We pioneer key innovations in banking and financial services, aiming to help customers Rise Every Day by partnering with them through various life phases to reach their goals.

Our mission is to deliver superior service through innovation, treat colleagues with dignity and fairness, and pursue opportunities that enhance shareholder value.

We actively contribute to the community through responsible banking, inspiring more people to Rise.