Insurance Coordinator Jobs in Abu Dhabi, UAE
Job Description
- Ensure coverage of claims and guide staff on the correct use of claim forms and approval documents.
- Obtain approval for medical procedures.
- Coordinate with insurance companies to gather information on new policies and coverage details.
- Explain medical benefit coverage to patients when required.
- Assist the invoicing department with insurance processing and billing.
- Address patient queries regarding eligibility, entitlements, and unpaid balances.
- Verify insurance card details such as Card No, Policy No, Network coverage, validity, and member benefits.
- Manage insurance claims, track their status, and inform patients accordingly.
- Prepare insurance forms and related correspondence.
- Liaise with insurance companies regarding eligibility, payments, approvals, and reconciliation.
- Coordinate with patients regarding their eligibility and entitlements.
- Maintain strict confidentiality of medical records and other sensitive data.
- Collaborate with colleagues within the department and other related departments to ensure smooth insurance operations.
- Attend OSH programs at BIH as a mandatory requirement.
- Comply with all OSH policies, procedures, and legal requirements related to OSHMS.
- Perform tasks in a healthy and safe manner at all times.
- Report any incidents impacting occupational safety and health.
- Adhere to infection prevention and control policies, and notify the infection prevention department of infectious conditions.
Qualifications
- Bachelor’s Degree required.
- Relevant experience in insurance coordination.
- Proficiency in Microsoft Office.