Insurance Claims Manager

Client of Talentmate; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Insurance Claims Manager to oversee the entire claims lifecycle. This pivotal role requires a strong understanding of insurance policies, exceptional analytical skills, and leadership capabilities. The ideal candidate will manage teams, ensure compliance with regulations, and optimize claims handling processes. If you're passionate about driving customer satisfaction and operational excellence in the insurance sector, this opportunity is perfect for you. Join a dynamic team and make a significant impact in the industry.

Qualifications

• 5+ years of experience in insurance claims management.
• Strong understanding of insurance policies and regulations.

Responsibilities

• Manage daily operations of the claims department.
• Review and approve complex claims.
• Train and mentor claims adjusters.

Skills

Analytical Skills

Leadership

Communication

Negotiation

Attention to Detail

Education

Bachelor's Degree in Insurance

Bachelor's Degree in Finance

Bachelor's Degree in Business

Tools

Claims Software

Workflow Automation Tools

Job description

The Insurance Claims Manager oversees the entire claims lifecycle, ensuring accurate, efficient, and timely processing of insurance claims. This role involves managing claims teams, analyzing claim trends, ensuring regulatory compliance, and optimizing the claims handling process. The ideal candidate will bring a strong understanding of insurance policies, exceptional analytical skills, and leadership capabilities to drive customer satisfaction and operational excellence.

Responsibilities:

Manage and supervise the daily operations of the claims department.

Review and approve complex or high-value claims.

Ensure claims are processed in accordance with policies and regulatory guidelines.

Investigate disputed claims and coordinate resolution strategies.

Liaise with underwriters, legal teams, and service providers.

Monitor claims trends and prepare analytical reports for management.

Develop and implement strategies to improve claims turnaround times.

Maintain up-to-date knowledge of industry regulations and policy changes.

Train and mentor claims adjusters and support staff.

Handle escalations and provide expert guidance on coverage and settlements.

Requirements:

Bachelor s degree in Insurance, Finance, Business, or related field.

Minimum 5 years of experience in insurance claims management.

In-depth knowledge of insurance products, policy wording, and regulations.

Experience with claims software and workflow automation tools.

Strong leadership and team management skills.

Excellent communication and negotiation abilities.

Detail-oriented with strong analytical and investigative skills.

Ability to work under pressure and manage high volumes.

Familiarity with local insurance laws and regulatory bodies.

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