Insurance Assistant

NMC Healthcare; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading healthcare provider in the UAE seeks a Claims Assistant to manage and process insurance claims. The successful candidate will liaise with insurance companies, support the claims evaluation process, and require strong communication skills alongside the necessary educational background. This role offers exposure to diverse populations in a fast-paced environment.

Qualifications

• Recognized qualification in Insurance and Claims is mandatory.
• 2-3 years of insurance or claims experience in a clinic or hospital setting preferred.

Responsibilities

• Assisting with insurance claims processing and liaising with insurance providers.
• Responsible for tracking patient claims and ensuring compliance with billing requirements.
• Maintains confidentiality of medical records and interacts with multicultural healthcare teams.

Skills

Attention to detail

Interpersonal skills

Communication skills

Documentation skills

IT skills

Multicultural experience

Education

Degree or diploma in Insurance and Claims

BSc or Master's Degree (Preferred)

Job description

Bachelor of Science(Nursing), Master of Science(Nursing)

Nationality

Any Nationality

Any

Vacancy

1 Vacancy

Job Description

Job Description

• Assisting, liaising and networking between insurance companies regarding eligibility, payments, approvals, reconciliation and other requirements.
• Responsible for Assisting and supporting initiatives relative to the evaluation, processing, and handling of claims for the outpatient department.
• Acts as a liaison between the department, its insurance provider and agents, claimants, and policy holders regarding the status and eligibility for coverage for all relevant claims.
• Responsible for filing and tracking insurance claims and informing department staff of their patient’s claims status
• Reviews claims to make sure that billing requirements are met, updates accounts as necessary, answers inquiries, and makes recommendations for resolution.
• Process insurance claims in a timely manner
• Maintains strict confidentiality related to medical records and other data
• Ensuring coverage of claims, guiding staff for correct usage of claim forms, approval papers
• Interact on a daily basis with doctors, and Therapists PT OT, SLP to insure accuracy and completion of billing
• Assisting with insurance companies for obtaining information on new policies and their coverage.

Responsibilities

• Assisting, liaising and networking between insurance companies regarding eligibility, payments, approvals, reconciliation and other requirements.
• Responsible for Assisting and supporting initiatives relative to the evaluation, processing, and handling of claims for the outpatient department.
• Acts as a liaison between the department, its insurance provider and agents, claimants, and policy holders regarding the status and eligibility for coverage for all relevant claims.
• Responsible for filing and tracking insurance claims and informing department staff of their patient’s claims status
• Reviews claims to make sure that billing requirements are met, updates accounts as necessary, answers inquiries, and makes recommendations for resolution.
• Process insurance claims in a timely manner
• Maintains strict confidentiality related to medical records and other data
• Ensuring coverage of claims, guiding staff for correct usage of claim forms, approval papers
• Interact on a daily basis with doctors, and Therapists PT OT, SLP to insure accuracy and completion of billing
• Assisting with insurance companies for obtaining information on new policies and their coverage.

Desired Candidate Profile

ESSENTIAL

• Recognized degree or diploma in Insurance and Claims
• Meticulous attention to detail with the ability to multi-task
• Excellent English language skills, Arabic would be an advantage
• Experience working with diverse populations in multicultural setting
• Excellent interpersonal and communication skills
• Excellent documentation, communication and IT skills

Job Specific Knowledge and Skills

• Working knowledge of medical terminology
• Familiar with standard concepts, practices, and procedures in Medical Insurance

PREFERRED

• Bsc Degree or Masters Degree
• 2 to 3 years Insurance or claims experience in a clinic or hospital setting
• Knowledge of ICD and CPT billing codes
• Strong organisational, administrative and planning skills