Insights Strategy Lead – Research Intelligence

CSi - LANDMARK GROUP; Dubai; On-site; AED 280,000 - 420,000; Full time

Job summary

CSi - LANDMARK GROUP is seeking a Manager – Research Intelligence to support the CSi Research function by managing research programs, insight development, and external research partnerships across Landmark Group.

You’ll turn research, customer feedback, and market inputs into clear recommendations and practical business actions, working with cross‑functional teams and senior stakeholders to shape priorities, decisions, and the impact of insights across the group.

Qualifications

• 6 to 9 years of experience in consumer insights, market research, customer intelligence, analytics, business strategy, or research consulting.
• Strong understanding of quantitative and qualitative research methods including design, sampling, questionnaire development, moderation, analysis, and insight synthesis.
• Experience managing research programs, customer feedback initiatives, market studies, and customer insight projects.
• Ability to synthesize information from multiple sources into clear insights, implications, recommendations, and business-ready stories.
• Comfort with modern insight tools, analytics platforms, reporting approaches, and emerging technologies.

Responsibilities

• Manage research and insight programs across business units, ensuring quality, consistency, and alignment with business priorities.
• Lead quantitative and qualitative research initiatives, including tracking studies, ad hoc research, customer studies, and market understanding projects.
• Synthesize research findings, customer feedback, market inputs, and business context into clear insights and practical recommendations.
• Partner with stakeholders to define learning needs, frame business questions, prioritize research requirements, and translate findings into action.
• Manage external research agencies and insight partners, including briefs, methodology review, quality control, timelines, budgets, and deliverable governance.
• Support structured knowledge sharing so research outputs and market learnings are easier to access, reuse, and apply.
• Prepare concise insight narratives, leadership presentations, dashboards, and recommendations that connect customer and market understanding to business outcomes.

Skills

Analytical thinking

Problem solving

Stakeholder communication

Storytelling

Presentation

Data visualization

Education

Bachelor’s or Master’s degree

Job description

CSi - LANDMARK GROUP is seeking a Manager – Research Intelligence to support the CSi Research function by managing research programs, insight development, and external research partnerships across Landmark Group.

You’ll turn research, customer feedback, and market inputs into clear recommendations and practical business actions, working with cross‑functional teams and senior stakeholders to shape priorities, decisions, and the impact of insights across the group.