Manager – Martech Enablement & Data Operations

CSi - LANDMARK GROUP; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

CSi, a Landmark Group strategic business unit, is seeking a seasoned analytics professional to drive measurement, ROI frameworks, and governance across Martech initiatives. You will contribute to shaping data-driven decisions in a dynamic retail and tech environment in Dubai.

Join a team where Product, Data, AI, and Marketing converge to optimize Martech outcomes, establish robust attribution, and deliver measurable business impact for millions of customers across the region.

Qualifications

• 5-7+ years of experience in Martech, analytics or data-driven roles.
• Experience establishing ROI frameworks and measurement governance.
• Strong ability to present insights to senior leadership and influence decisions.

Responsibilities

• Own GA4 accuracy and measurement governance.
• Define attribution frameworks for marketing initiatives.
• Establish monitoring across Martech solutions and data pipelines.
• Report on measurable business outcomes and ROI to leadership.
• Demonstrate analytical mindset with commercial understanding and governance.

Skills

Measurement governance

Attribution frameworks

Analytics reporting

Data-driven decision making

Leadership communications

Detail-oriented governance

Insight presentation

Tools

GA4

MarTech platforms

Job description

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & MarTech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence-placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome.

Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, MarTech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.

Role Summary

Establish measurement, tracking and ROI frameworks to ensure Martech initiatives are optimized and aligned with business impact.

Experience Required: 5-7+ years

Key Responsibilities

• Own GA4 accuracy and measurement governance.
• Define attribution frameworks.
• Establish monitoring across Martech solutions.
• Report on measurable business outcomes.
• Analytical mindset with commercial understanding.
• Detail-oriented governance approach.
• Ability to present insights to leadership.