inside Service Sales Specialist

ABB; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global leader in electrification is seeking a candidate to drive service sales and establish long-term customer relationships. You will focus on Electrical Network Infrastructure and service product portfolio, leveraging your over 7 years of experience and electrical engineering degree. Enjoy a supportive work environment that values innovation, initiative, and diverse backgrounds.

Benefits

Continuous learning opportunities

Tailored support for personal goals

Various employee benefits

Qualifications

• 7+ years of experience in Electrical Network Infrastructure.
• Ability to be a focal point for executives & clients.
• You hold current driving license valid in UAE.

Responsibilities

• Drive service sales processes and secure profitable sales.
• Build long-term customer relationships.
• Generate service sales leads and develop new market opportunities.

Skills

Electrical Network Infrastructure

Customer service

Digital & Safety solutions

Teamwork

Communication in English

Education

Degree in electrical engineering

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to :

Service Marketing & Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is : onsite

This role is contributing to the Electrification Service in UAE Cluster. Main stakeholders are External Customers, Marketing, Application Sales, Operation teams.

You will be mainly accountable for

• Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer / salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Qualifications for the role

• 7+ years of experience in in Electrical Network Infrastructure
• Customer service experience, ability to be a focal point for executives & clients
• Possess an enhanced knowledge of / You are qualified in / Highly adept in Digital & Safety solutions
• You are passionate about / you are captivated by / you are innovative around Team work, blend with and accept different cultures
• Degree in electrical engineering
• You are at ease communicating in English Language
• You hold current driving license valid in UAE

MV & LV switchgears and protection relays

• MV & LV switchgears and protection relays
• Customer service experience, ability to be a focal point for executives & clients
• Possess an enhanced knowledge of / You are qualified in / Highly adept in Digital & Safety solutions
• You are passionate about / you are captured by / you are innovative around Team work, blend with and accept different cultures
• Degree in electrical engineering

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits

At ABB, you'll find benefits that reflect how much we value your time, talent, and future.

Guide the future. This is where innovation accelerates, industries are reimagined, and your impact powers the world ahead. Run What Runs the World.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.