Inside Sales Coordinator

Client of Talentmate; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in Dubai is seeking an Inside Sales Coordinator to support the sales team and enhance customer satisfaction. This pivotal role involves managing customer interactions, supporting sales efforts, and ensuring a smooth sales process. The ideal candidate should be an excellent communicator, adept at multitasking, and possess strong organizational skills.

Qualifications

• Proven experience in sales support or similar administrative roles.
• Ability to work independently while supporting a larger sales team.
• Strong organizational skills and ability to multitask effectively.

Responsibilities

• Coordinate with sales representatives to ensure smooth customer interactions.
• Manage and update customer databases with current information accurately.
• Assist in preparing sales proposals, quotes, and contracts as required.

Skills

Communication

Organizational

Problem-Solving

Interpersonal

Customer Service

Education

Bachelor's degree in business, marketing, or a related field

Tools

CRM software

Microsoft Office Suite

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

Job Description

The Inside Sales Coordinator is a dynamic and pivotal role at the heart of our sales operations, designed to drive efficiency and build strong client relationships. A talented communicator and proactive problem solver, the Coordinator supports the sales team in achieving targets and ensuring customer satisfaction. Engaging in a fast-paced environment, this role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The Inside Sales Coordinator acts as a liaison between the sales and operational teams, facilitating seamless transactions and providing top-notch service to clients. This role is key in maintaining the flow of information and ensuring a positive customer journey from inquiry through to post-sale support.

Responsibilities

• Coordinate with sales representatives to ensure smooth customer interactions.
• Manage and update customer databases with current information accurately.
• Assist in preparing sales proposals, quotes, and contracts as required.
• Respond promptly to customer inquiries and resolve complaints effectively.
• Track sales leads and provide regular updates to the sales team.
• Support sales team with administrative tasks as needed on a daily basis.
• Organize and schedule meetings, conferences, and events as necessary.
• Communicate with prospective clients to understand their needs fully.
• Help streamline sales processes to enhance efficiency and productivity.
• Collaborate with the marketing team to ensure alignment of goals overlap.
• Monitor competitors activities to provide strategic insights to sales strategies.
• Prepare regular reports on sales metrics and suggest improvements proactively.

Requirements

• Bachelor's degree in business, marketing, or a related field preferred.
• Proven experience in sales support or similar administrative roles.
• Excellent communication and interpersonal skills for team collaboration.
• Strong organizational skills and ability to multitask effectively.
• Proficiency in CRM software and Microsoft Office Suite is required.
• Customer service-oriented with a knack for problem-solving effectively.
• Ability to work independently while supporting a larger sales team.

Job Details Role Level:Mid-LevelWork Type:Full-TimeCountry:United Arab EmiratesCity:DubaiCompany Website:

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