Innovation Delivery Leader: Guest Experience & Operations

Miral

Abu Dhabi

Sur place

AED 240 000 - 360 000

Plein temps

14 jours+

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Résumé du poste

Miral Experiences in Abu Dhabi is seeking a leader to drive operational innovation and continuous improvement across parks and attractions. You will identify opportunities to enhance guest experiences, boost operational performance, and support commercial outcomes.

You will develop and maintain a roadmap aligned with business priorities and guest expectations, while assessing ROI and feasibility. Lead multi-functional teams through design, testing, pilots, and implementation, ensuring

Qualifications

Experience leading operational improvement, innovation, or transformation in high-volume guest environments.
Proven track record delivering measurable improvements to guest experiences and business outcomes.
Strong governance, budgeting, and cross-functional change management experience.

Responsabilités

Lead cross-functional teams in design, testing, piloting, and implementation of innovations.
Oversee projects from concept to rollout and operational integration.
Establish governance, success measures, and reporting frameworks.
Ensure readiness and stakeholder alignment before transition to BAU.
Build partnerships with Operations, Guest Experience, Commercial, and Tech.