Information Technology Supervisor

Talent Blueprint FZ LLC; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Une entreprise d'événementiel bien établie à Dubaï recherche un superviseur IT expérimenté pour gérer son infrastructure IT interne. Le rôle non orienté vers les événements implique la supervision des opérations quotidiennes, la cybersécurité, et le soutien technique pour les équipes internes. Les candidats doivent avoir une solide expérience en support IT et de bonnes compétences en communication.

Qualifications

• 5+ ans d'expérience en support IT et infrastructure.
• Connaissance solide des systèmes Windows/Mac, réseaux, et solutions de sauvegarde.
• Expérience avec les systèmes cloud souhaitée.

Responsibilities

• Gérer les opérations IT au quotidien dans le bureau.
• Fournir un support technique pour le matériel, les logiciels, et les réseaux.
• Assurer la cybersécurité et la conformité des politiques IT.

Skills

Troubleshooting

Communication

IT policy compliance

Network management

Education

Bachelor's degree in Information Technology

Tools

Office 365

SharePoint

Azure

Google Workspace

Job description

Our client, a well-established event management company in Dubai, is seeking an experienced IT Supervisor to manage and support their internal IT infrastructure. This is a corporate, non-event-facing role, ideal for someone who excels in maintaining efficient systems, securing networks, and providing exceptional IT support to internal teams.

Key Responsibilities:

• Oversee the day-to-day IT operations across the office
• Provide hands-on technical support for hardware, software, printers, and network issues
• Maintain and upgrade servers, workstations, and communication systems
• Ensure cybersecurity, data protection, and IT policy compliance
• Manage IT asset inventory, licenses, and documentation
• Liaise with external vendors and service providers for equipment and support
• Monitor system performance and implement necessary upgrades or changes
• Lead and support a small team or coordinate outsourced IT service providers when needed

Requirements:

• 5+ years of IT support and infrastructure experience, preferably in a mid-size office environment
• Solid knowledge of Windows/Mac OS, networking (LAN/WAN), firewalls, and backup solutions
• Experience with cloud systems (e.g., Office 365, SharePoint, Azure, Google Workspace)
• Strong troubleshooting skills and ability to manage multiple tasks efficiently
• Excellent interpersonal and communication skills
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Relevant certifications (e.g., Microsoft, Cisco, ITIL) are a plus