Information Systems Manager - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

Hilton; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi is seeking an Information Systems Manager to oversee the IT Department. Responsibilities include ensuring operational support for hotel IT systems, supervising IT staff, and identifying future system needs. Ideal candidates should have experience in IT management, particularly in the hotel sector, and excellent interpersonal skills. Join us to create remarkable hospitality experiences!

Qualifications

• Previous IT management experience, preferably in hotel or service sector.
• Current technical skills and knowledge of technology.
• Excellent attention to detail and positive attitude.

Responsibilities

• Ensure strong operational support for all hotel IT systems.
• Supervise the IT Department daily.
• Identify current and future system needs.

Skills

IT management experience

Experience with Microsoft systems

Knowledge of hotel applications (Fidelio and Micros)

Organizational skills

Interpersonal skills

Technical skills

Understanding of IT infrastructure

Planning and contingency skills

Attention to detail

Positive attitude

Job description

LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests—and extraordinary opportunities for our team members.

An Information Systems Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephone systems throughout the hotel.

What will I be doing?

As an Information Systems Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the Information Systems Manager will perform the following tasks to the highest standards:

• Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
• Supervise the IT Department on a daily basis
• Maintain excellent product knowledge and apply it to deliver full system benefits
• Understand, fully, the legal requirements on IT governance and security
• Handle, efficiently and completely, IT issues that arise
• Identify current and future system needs and provide solutions for the identified needs
• Build strong internal working relationships with all hotel Departments

What are we looking for?

Information Systems Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous IT management experience, preferably in the hotel, leisure, and/or service sector
• Experience of all Microsoft systems
• Experience of hotel applications, such as Fidelio and Micros, preferred
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology
• General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
• Ability to plan ahead and develop contingency plans, where necessary
• Excellent attention to detail
• Positive Attitude
• IT proficient
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!