Inbound Tour Program Manager

Snaphunt; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A travel and tourism organization in the United Arab Emirates is seeking an experienced professional to manage end-to-end inbound tour packages. The ideal candidate will have over 5 years in inbound tourism, strong vendor networks, and the ability to tailor programs for various clients. Excellent negotiation and service delivery skills are essential for this role, alongside fluency in English. This position offers a flexible working environment and the opportunity to make a positive impact on travel experiences.

Benefits

Fantastic work culture

Flexible working options

Opportunity to make a positive impact

Qualifications

• 5+ years in inbound tourism, DMC, or travel operations.
• Strong network of local/regional vendors and tourism boards.
• Expertise in itinerary-building tools and CRM systems.

Responsibilities

• Create and manage end-to-end inbound tour packages.
• Negotiate with hotels, transport providers, and local guides.
• Tailor programs to diverse client needs while ensuring exceptional service.

Skills

Inbound tourism experience

Vendor negotiation

Client service

Analytical mindset

Fluency in English

Tools

TourCMS

Rezdy

CRM systems

Job description

The Offer

• Fantastic work culture
• Flexible working options
• Opportunity to make a positive impact

The Job

Key Responsibilities :

• Design & Execution: Create and manage end-to-end inbound tour packages (cultural, adventure, luxury, eco-tourism, etc.).
• Vendor Partnerships: Negotiate with hotels, transport providers, and local guides to ensure quality and cost-effectiveness.
• Client-Centric Approach: Tailor programs to diverse client needs (FITs, groups, corporates) while ensuring exceptional service delivery.
• Market Research: Stay ahead of travel trends, competitor offerings, and destination regulations.
• Performance Metrics: Monitor program profitability, customer feedback, and repeat booking rates.

The Profile

Ideal Candidate :

• 5+ years in inbound tourism, DMC, or travel operations.
• Strong network of local / regional vendors and tourism boards.
• Expertise in itinerary-building tools (e.g., TourCMS, Rezdy) and CRM systems.
• Analytical mindset with a flair for creative storytelling.
• Fluency in English (additional languages a plus).

The Employer

Our client redefines travel experiences. As a part of the esteemed organization, they bring you a unique blend of hospitality and adventure, making every journey memorable.