In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking an experienced In-Room Dining Waiter/Waitress to provide excellent service at the Waldorf Astoria. The role requires strong customer service skills, flexibility, and experience in a luxury setting. Responsibilities include managing guest queries and ensuring high standards of food and beverage service.

Qualifications

• Committed to delivering high levels of customer service.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.

Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Serve beverages in accordance with licensing regulations.
• Ensure knowledge of menu and all products.

Skills

Customer service

Flexibility

Teamwork

Cash handling experience

Knowledge of Food Hygiene Regulations

Experience in luxury environment

Job description

Overview

In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre (HOT0BW0E)

Job Number

HOT0BW0E

Work Locations

Waldorf Astoria Dubai International Financial Centre, Dubai International Financial Centre, Dubai 74777

What will I be doing?

As an In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You will have extensive knowledge of menu offerings.

• Manage guest queries in a friendly, timely, and efficient manner
• Serve alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents
• Ensure knowledge of menu and all products
• Ensure mise-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Experience in Food and Drinks department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations
• Previous experience in a luxury environment

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!