In-Room Dining Specialist | Elevate Guest Experience

IHG Hotels & Resorts; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

IHG Hotels & Resorts at Crowne Plaza Dubai Marina invites applications for a Food & Beverage Assistant (In Room Dining). You will deliver professional room service to guests, ensuring a memorable dining experience.

You will greet and seat guests, advise on the In Room Dining menu, maintain hygiene standards, and handle calls per SOP, while collaborating with a diverse team in a four- or five-star hotel environment.

Qualifications

• Minimum 1–2 years’ experience in a similar role in a four- or five-star hotel or similar industry.
• Ability to work with and engage teams from different cultures.
• Strong verbal and written communication skills with a focus on quality and detail.

Responsibilities

• Provide professional food & beverage service for room dining according to hotel SOP.
• Greet, seat and serve guests in a discreet and personalized way.
• Acquire in-depth knowledge of the In Room Dining menu to advise guests.
• Maintain hygiene and cleanliness standards and upkeep of service equipment.
• Answering calls in a professional manner per SOP.

Skills

Customer service

Hospitality

Communication skills

Teamwork

Job description

IHG Hotels & Resorts at Crowne Plaza Dubai Marina invites applications for a Food & Beverage Assistant (In Room Dining). You will deliver professional room service to guests, ensuring a memorable dining experience.

You will greet and seat guests, advise on the In Room Dining menu, maintain hygiene standards, and handle calls per SOP, while collaborating with a diverse team in a four- or five-star hotel environment.