In-House SAP Implementation & Support Specialist

Tanqeeb; Umm Al Quwain; On-site; AED 90,000 - 130,000; Full time

Job summary

Tanqeeb, a leading trading and distribution group in the UAE, seeks an experienced In-House SAP Implementation & Support Specialist to manage SAP operations across Sales, Warehouse, Finance and Procurement.

The role will bridge business requirements with SAP solutions, while supporting users and coordinating with external SAP consultants to improve adoption and process efficiency across the group.

Qualifications

• Bachelor's degree in IT, CS, IS or related field.
• Minimum 3 years hands-on SAP experience in implementation, configuration and/or functional support.
• Strong knowledge of MM, SD or FI modules.
• Experience supporting SAP users in a business environment.
• Experience in trading, distribution, automotive or spare-parts industries preferred.
• SAP certification is an advantage.

Responsibilities

• Support the implementation, roll-out and configuration of SAP modules such as MM, SD and FI.
• Provide first-line functional SAP support to end-users and resolve day-to-day issues and tickets.
• Gather, understand and analyse business requirements and translate them into SAP solutions or change requests.
• Perform SAP system configuration, testing, data migration and validation for new processes.
• Coordinate with external SAP consultants and implementation partners for escalations, enhancements and complex issues.
• Monitor system performance, master data quality and system integrations.
• Support periodic SAP upgrades and process improvements.
• Identify opportunities for continuous improvement and increased SAP adoption.

Skills

SAP experience

Functional knowledge

Communication skills

Education

Bachelor's degree in IT/CS/IS

Tools

SAP certification

ABAP awareness

Job description

A leading Group operating in the automotive and auto spare parts trading and distribution sector is looking for an experienced In-House SAP Implementation & Support Specialist to manage and support SAP operations across the Group.

The role will act as the in-house SAP resource, bridging business requirements and SAP solutions while supporting users across Sales, Warehouse, Finance and Procurement.

Key Responsibilities

• Support the implementation, roll-out and configuration of SAP modules such as MM, SD and FI.

• Provide first-line functional SAP support to end-users and resolve day-to-day issues and tickets.

• Gather, understand and analyse business requirements and translate them into SAP solutions or change requests.

• Perform SAP system configuration, testing, data migration and validation for new processes.

• Create and maintain user documentation, training materials and SOPs.

• Conduct user training and promote SAP best practices across departments.

• Coordinate with external SAP consultants and implementation partners for escalations, enhancements and complex issues.

• Monitor system performance, master data quality and system integrations.

• Support periodic SAP upgrades and process improvements.

• Identify opportunities for continuous improvement and increased SAP adoption.

• Work closely with business teams to ensure SAP processes support operational requirements.

Qualifications & Experience

• Bachelor's degree in IT, Computer Science, Information Systems or a related field.

• Minimum 3 years of hands‑on SAP experience in implementation, configuration and/or functional support.

• Strong functional knowledge of at least one core SAP module: MM, SD or FI.

• Experience supporting SAP users in a business environment.

• Experience in trading, distribution, automotive or similar industries will be preferred.

• SAP certification will be an advantage.

Desired Candidate Profile

• Strong understanding of business processes within trading and distribution environments.

• Good knowledge of SAP functional processes and troubleshooting.

• Strong problem‑solving and analytical abilities.

• Ability to understand business requirements and convert them into practical SAP solutions.

• Good communication skills with the ability to explain technical concepts to non‑technical users.

• Strong user‑training and stakeholder‑management skills.

• Familiarity with reporting and master data management.

• Basic ABAP awareness will be an advantage.

• Good command of English.

• Service‑oriented approach with strong ownership and responsiveness.

• Ability to work independently and coordinate effectively with external SAP partners.

Candidate Profile

The ideal candidate will be a hands‑on SAP professional capable of independently handling day‑to‑day SAP support while also contributing to implementation, configuration and continuous improvement initiatives.

Candidates with experience in SAP MM, SD or FI, particularly within trading, distribution, automotive or spare‑parts environments, will be preferred.

The candidate should be comfortable working directly with business users across Sales, Warehouse, Finance and Procurement and coordinating with external SAP consultants when required.