Import Clearance Manager

KPI INTERNATIONAL FZCO; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A multinational logistics firm is seeking an Import Clearance Manager in Dubai. You will lead import operations, ensuring compliance with UAE regulations, managing multiple shipments, and driving process improvements. Candidates should possess at least 3 years of relevant experience and strong communication skills. The role offers a competitive salary and growth opportunities within the company.

Benefits

Competitive salary package

Career progression opportunities

Multinational environment

Qualifications

• Minimum 3 years’ experience in import/customs clearance role (UAE preferred).
• Solid familiarity with UAE import/export regulations and documentation practices.
• Fluent in English with excellent communication skills.

Responsibilities

• Own the end-to-end import clearance process ensuring compliance.
• Lead coordination with shipping lines, carriers, and agents.
• Track KPIs and implement process improvements.

Skills

Multitasking

Stakeholder management

Communication skills

Organization

UAE import/export regulations

Tools

MS Office

TMS/ERP

Job description

About the Role

As Import Clearance Manager, you will lead day-to-day import operations, oversee brokers/agents, and drive on-time, compliant delivery across modes while optimizing cost and process.

Key Responsibilities

• Own the end-to-end import clearance process, ensuring compliance with UAE import/export laws and authority requirements.
• Lead coordination with shipping lines, carriers, and third-party agents; resolve complex holds and compliance issues.
• Review and approve documentation, HS classification, and duty/tax calculations.
• Track KPIs (clearance lead time, cost per shipment, first-pass approval rate) and implement process improvements.
• Manage multitasking across multiple shipments/ports; prioritize to meet SLAs.
• Coach team members and liaise with internal stakeholders (procurement, finance, warehouse).

Qualifications

• Minimum 3 years’ experience in a related import/customs clearance role (UAE preferred).
• Experience in Al Aweer Fruits & Vegetables Market – Dubai will be preferable.
• Fluent in English; strong written and verbal communication.
• Excellent multitasking, organization, and stakeholder management.
• Solid familiarity with UAE import/export regulations and documentation practices.
• Strong MS Office skills; comfort with TMS/ERP or port community systems is a plus.

What We Offer

• Competitive salary package.
• Opportunity to work within a multinational environment and cross-functional teams.
• Career progression in a growing organization.