Implementation Consultant

xTrace.ae; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

xTrace.ae is inviting applications for an Implementation Consultant to lead the deployment of an innovative track and trace system. This role involves configuring software for clients, ensuring regulatory compliance, and providing essential training and support. Join a collaborative team working on high-impact projects that shape digital transformation at a national level.

Benefits

Competitive compensation package

Unique opportunity to influence digital transformation

Qualifications

• Experience in IT implementation or functional consulting, ideally in regulated industries.
• Proficient in English (B2 level); Arabic is a strong plus.
• Detail-oriented with documentation and coordination skills.

Responsibilities

• Implement and configure track and trace software for clients.
• Oversee system integration, testing, onboarding, and support.
• Deliver training sessions and provide ongoing support.

Skills

Communication

Interpersonal Skills

Documentation

Coordination

Issue Tracking

Education

3-5 years of experience in IT implementation or functional consulting

Tools

APIs

Integration Workflows

Job description

xTrace.ae - Track & Trace System. xTrace presents an innovative solution designed to address the state-level challenges faced by world economies. As the company continues to grow and expand, we are seeking a skilled Implementation Consultant to lead the deployment of our cutting-edge track and trace system.

Requirements

• Implement and configure track and trace software for clients;
• Tailor system settings to meet local business practices and regulatory requirements;
• Translate complex regulatory frameworks into clear, actionable steps for clients;
• Oversee system integration, testing, onboarding, and ongoing support;
• Serve as the primary liaison between client stakeholders and internal teams;
• Deliver training sessions and provide continuous functional and technical support;
• Collect client feedback and collaborate with the product team to drive improvements.
• 3–5 years of experience in IT implementation or functional consulting;
• Strong communication and interpersonal skills with client-facing experience;
• Solid understanding of business processes, ideally in supply chain, logistics, or regulatory compliance;
• Experience in regulated industries is an advantage;
• Detail-oriented with strong documentation, coordination, and issue-tracking capabilities;
• Familiarity with APIs, integration workflows, and system testing methodologies;
• Proficiency in English (B2 level or higher); Arabic is a strong plus.
• High-impact projects with national-level influence;
• A collaborative, cross-functional team environment;
• Competitive compensation package;
• A unique opportunity to shape digital transformation on a large scale.