Immigration Consultant

Fragomen; Dubai; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading immigration consultancy firm in Dubai seeks an experienced Immigration Consultant to manage client immigration services. The ideal candidate will have a Bachelor's degree and at least 3 years of relevant experience, ensuring smooth transitions for clients relocating to the UAE. This role demands exceptional communication, organizational skills, and the ability to navigate complex immigration procedures. Join a dynamic team dedicated to providing high-quality immigration support to corporate clients.

Qualifications

• 3 years of business immigration experience is required.
• Strong knowledge of UAE visa requirements.
• Excellent written and verbal communication skills.

Responsibilities

• Provide immigration advice and coordinate immigration processes for clients.
• Handle casework including eligibility assessments and guidance.
• Manage client relationships and ensure satisfactory service delivery.

Skills

Communication

Organization

Analytical skills

Teamwork

Education

Bachelor's degree in Business Administration

Tools

MS Word

PowerPoint

Excel

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

Contract: Permanent

Team: UAE Inbound

Office Location: Dubai Internet City

The role:

The Consultant provides compliant immigration advice, knowledge or strategy to UAE clients and coordinates end to end immigration processes as well as destination services for the firm s corporate client base. The Consultant functionally monitors internal staff, teams, and workload requirements to meet expectations, deadlines, and financial targets.

This role includes high volume, multi-tasking, multi-priority management of client case processing. Activities include confidential and or sensitive advisement on immigration strategic analysis and options. Prepare a customized destination services itinerary and assist clients with the complexities of relocating to UAE, ensuring a smooth transition and helping them settle into their new environment.

What your day will look like:

• Execute volume UAE inbound casework including compliance and eligibility assessments, clear process and requirements guidance, and handholding assignees through the immigration process within multiple jurisdictions and emirates defined by the Clients entity and/or worksite locations.
• Provide personalized immigration and destination services tailored to each client s requirements, from the initial consultation to the final settling-in phase and helping clients feel at home in their new environment.
• At all times proactively perform work activities for our Client accounts as a professional business advisor; provide exceptional professional guidance and dedicated care to their employees in the UAE.
• Communicate effectively the progress of the immigration process with relevant client contacts including document collection, filing of applications, and anticipated finalization dates, ensuring that communications are technically accurate, and written communications follow the standard layouts and templates.
• Identify key issues that may impact immigration formalities such as travel plans, dependents, and health issues, to ensure the client is updated on the status of each application and anticipated issues or timelines. Identify key issues that may impact immigration approvals or successful security clearance.
• Update the firm s case management system and maintain client files as per agreed practice protocols and SLAs.
• Meet monthly billing target goals by strategically planning, organizing and executing workload to reach standard financial targets and annual goals.
• Respond to pre-instruction enquiries relating to countries and liaise with co-counsel as required to provide compliance assessments.
• Prepare, plan and with proactive measures seek to minimize potential issues to the client or assignee that would lead to escalations or delays in meeting our SLA requirements. Escalate potential client issues to the UAE In-bound Manager and/or Practice Leader and participate in the resolution of these issues.
• Develop and maintain strong working relationships with key client contacts, and contact them in a timely manner to provide and/or obtain information meeting SLA requirements.
• Research and draft country processes and procedures. Update clients on any in-country legislative or process changes.
• Assist in compiling metrics/reports as required under contractual agreement with respective clients. Review expiry date reports and/or reminders and take the appropriate action as required.
• Contribute to content and maintain veracity of proprietary material in the firm s Knowledge Management System (KMS).
  
  

Job Description

Contract: Permanent

Team: UAE Inbound

Office Location: Dubai Internet City

The role:

The Consultant provides compliant immigration advice, knowledge or strategy to UAE clients and coordinates end to end immigration processes as well as destination services for the firm s corporate client base. The Consultant functionally monitors internal staff, teams, and workload requirements to meet expectations, deadlines, and financial targets.

This role includes high volume, multi-tasking, multi-priority management of client case processing. Activities include confidential and or sensitive advisement on immigration strategic analysis and options. Prepare a customized destination services itinerary and assist clients with the complexities of relocating to UAE, ensuring a smooth transition and helping them settle into their new environment.

What your day will look like:

• Execute volume UAE inbound casework including compliance and eligibility assessments, clear process and requirements guidance, and handholding assignees through the immigration process within multiple jurisdictions and emirates defined by the Clients entity and/or worksite locations.
• Provide personalized immigration and destination services tailored to each client s requirements, from the initial consultation to the final settling-in phase and helping clients feel at home in their new environment.
• At all times proactively perform work activities for our Client accounts as a professional business advisor; provide exceptional professional guidance and dedicated care to their employees in the UAE.
• Communicate effectively the progress of the immigration process with relevant client contacts including document collection, filing of applications, and anticipated finalization dates, ensuring that communications are technically accurate, and written communications follow the standard layouts and templates.
• Identify key issues that may impact immigration formalities such as travel plans, dependents, and health issues, to ensure the client is updated on the status of each application and anticipated issues or timelines. Identify key issues that may impact immigration approvals or successful security clearance.
• Update the firm s case management system and maintain client files as per agreed practice protocols and SLAs.
• Meet monthly billing target goals by strategically planning, organizing and executing workload to reach standard financial targets and annual goals.
• Respond to pre-instruction enquiries relating to countries and liaise with co-counsel as required to provide compliance assessments.
• Prepare, plan and with proactive measures seek to minimize potential issues to the client or assignee that would lead to escalations or delays in meeting our SLA requirements. Escalate potential client issues to the UAE In-bound Manager and/or Practice Leader and participate in the resolution of these issues.
• Develop and maintain strong working relationships with key client contacts, and contact them in a timely manner to provide and/or obtain information meeting SLA requirements.
• Research and draft country processes and procedures. Update clients on any in-country legislative or process changes.
• Assist in compiling metrics/reports as required under contractual agreement with respective clients. Review expiry date reports and/or reminders and take the appropriate action as required.
• Contribute to content and maintain veracity of proprietary material in the firm s Knowledge Management System (KMS).
  
  

The team:

Fragomen's UAE inbound team is an enthusiastic team of professionals with extensive experience in UAE immigration and specializes in assisting businesses with the immigration needs of their foreign employees. We provide a comprehensive range of services, including visa applications, work permit management, and compliance guidance. We deliver the full suite of immigration support to some of the biggest employers across multiple industries so you will be joining a team with many opportunities to learn and work with different people.

What we are looking for:

Essential criteria:

• Bachelor's degree with 3 years of business immigration experience
• Possesses strong knowledge of procedural requirements for various types of UAE visas and client processes
• Excellent written and verbal communication skills, including the ability to proofread documents and avoid grammatical mistakes without the aid of AI engines
• Experience using various computer systems, including MS Word, PowerPoint and Excel
• Desire to contribute to positive work environment, effectively collaborate, and promote teamwork
  
  

Preferred skills:

• Competent in drafting legal advice and compliance assessments
• Knowledge of Word, Excel and Access, or similar software
• Operationally aware is essential
• Excellent organization and coordination skills
• Strong Analytical skills
• High degree of focus on Quality
• Able to work in a discreet and sensitive manner
• Able to be self-managed and proactively seek out work
• Excellent interpersonal and communication skills, with an ability to work effectively across diverse cultures.
• Strong organizational skills and the ability to manage multiple tasks simultaneously
• In-depth understanding of local markets, housing regulations, and local regulations

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