ICC: People & Culture Operations Specialist (Deadline – Oct 19)

Cricexec; Dubai; Presencial; AED 246.000 - 379.000; Jornada completa

Descripción de la vacante

The International Cricket Council (ICC) in Dubai, UAE, seeks a People & Culture Operations Specialist to support onboarding, employee lifecycle processes, HR data accuracy and reporting. You will partner with the Head of People & Culture and ensure compliance with UAE Labour Law across global operations.

Based at ICC headquarters in Dubai, you will handle visa and residency coordination, benefit questions, document preparation and day-to-day HR operations with discretion and

Formación

• Minimum 7 years HR experience, including at least 3 years in an HR Operations role.
• Bachelor’s degree in Human Resources, Business or a related field.
• Professional HR qualification such as CIPD or SHRM are preferred.
• Native or Professional proficiency in written and spoken English.
• Strong knowledge of UAE Labour Law, with familiarity with UAE visa, work permit and residency processes preferred in a freezone.
• Strong proficiency in HR systems and Microsoft Office applications.
• Strong organisational, communication, coordination and problem-solving skills, with excellent attention to detail.
• Demonstrated ability to manage multiple priorities and deliver accurately within agreed timelines.

Responsabilidades

• Coordinate onboarding, probation, contract renewals, transfers and offboarding.
• Maintain accurate employee records and HR systems.
• Support performance management, learning and development activities.
• Assist talent acquisition activities, including postings and CV screening.
• Handle day-to-day HR operations, attendance, leave, and employee inquiries.
• Prepare employment documents, contracts, amendments and NDAs.
• Support visa, work permit and residency processes with PRO and external providers.
• Manage employee exits, benefits and insurance documentation.

Conocimientos

HR operations

Onboarding

Documentation

Stakeholder management

Educación

Bachelor’s degree in HR or related field

CIPD or SHRM (preferred)

Herramientas

MS Office

HRIS

Descripción del empleo

The International Cricket Council (‘ICC’) is the global governing body for the sport, responsiblefor administering all aspects of international cricket.We are seeking a People & Culture Operations Specialist to join our People & Culture team.Reporting to the Head of People & Culture, the role will provide high-quality operational andadministrative support across the employee lifecycle, while also supporting the delivery of keyPeople & Culture initiatives and programmes. The successful candidate will be highly organised, proactive and detail-oriented, with strong communication and stakeholder management skills, sound judgement and discretion.

Principal Accountabilities

• Support the Head of People & Culture with the coordination and delivery of strategicPeople & Culture initiatives and programmes.
• Support employee lifecycle processes, including onboarding, probation, contractrenewals, transfers, employee changes and offboarding.
• Manage end-to-end onboarding and offboarding processes globally, coordinating withrelevant functions including IT and Administration.
• Maintain accurate employee records, HR systems, databases, trackers and documentation in accordance with company policy and applicable labour laws.
• Provide administrative support for the performance management cycle, including timelines, documentation, trackers, completion monitoring and employee and manager communications.
• Provide administrative and coordination support for learning and development initiatives, including scheduling, participant coordination, training records, logistics and evaluation activities.
• Support talent acquisition and recruitment activities, including posting vacancies, candidate sourcing, screening applications and CVs, scheduling interviews, maintaining recruitment records and conducting reference checks.
• Support day-to-day People & Culture operations, including attendance and leave administration, employee requests and general HR enquiries.
• Prepare and maintain employment documentation, including contracts, amendments, NDAs, Code of Conduct acknowledgements and other employee correspondence.
• Support final settlement processes by validating employee information, annual leave balances and relevant documentation.
• Coordinate with the PRO, employees and external service providers on visa, work permitand residency processes.
• Maintain accurate records relating to resignations, employee exits, benefits, insurancecoverage and employment status changes, including medical insurance enrolments, amendments, renewals and cancellations.
• Support employees with benefits and insurance-related enquiries and documentationrequirements.
• Support the preparation of People & Culture reports, data and documentation, andundertake other People & Culture activities and projects as assigned by the Head of People & Culture.

Knowledge, Skills, Attitude and Experience

• Minimum 7 years’ HR experience, including at least 3 years in an HR Operations role.
• Bachelor’s degree in Human Resources, Business or a related field.
• Professional HR qualification such as CIPD or SHRM are preferred.
• Native or Professional proficiency in written and spoken English.
• Strong knowledge of UAE Labour Law, with familiarity with UAE visa, work permit andresidency processes preferred in a freezone.
• Strong proficiency in HR systems and Microsoft Office applications.
• Strong organisational, communication, coordination and problem-solving skills, withexcellent attention to detail.
• Demonstrated ability to manage multiple priorities and deliver accurately within agreedtimelines.
• Proactive, hands-on and comfortable working in a fast-paced, global and multistakeholder environment.
• Ability to work collaboratively across functions and with stakeholders at different levels.
• High degree of professionalism, discretion and confidentiality when handling sensitiveemployee information.

Conditions of Employment

• The role is based at the ICC headquarters in Dubai, UAE.
• The selected candidate will be required to provide two recent professional references.
• Compensation will be commensurate with qualifications and experience.
• The role may require occasional work outside core working hours.

The last date to respond to this advert is 19 October 2026. Due to the overwhelming number of quality applicants, only shortlisted candidates will be contacted.