IBM Identity & Security Management

Virtusa; Dubai; On-site; USD 70,000 - 100,000; Full time

Job summary

A leading IT services company in the Middle East seeks an IBM Identity & Security Management professional. The role involves overseeing project activities, ensuring implementation aligns with standards, and requires expertise in CIAM and IAM. Join a global team dedicated to your growth and exciting digital transformation projects.

Qualifications

• Minimum 5-7 years in IT, with at least 4 years in a similar role.
• Hands-on experience with CIAM and IBM ISAM/IBM Verify.
• Strong security expertise, especially in IAM and application security.

Responsibilities

• Maintain technical expertise in CIAM and IBM ISAM.
• Collaborate with vendors for CIAM solutions deployment.
• Manage change requests and service tickets.

Skills

CIAM

IBM Identity Security Access Manager

Identity and Access Management

Security Directory Integrator

Application Security

Endpoint Protection

Tools

IBM security products

Job description

IBM Identity & Security Management Role

Role Purpose: The incumbent is responsible for reviewing business requirements, liaising with internal/external parties to evaluate suitable solutions, and proposing enhancements to business/technical processes for better automation. The role oversees project activities to ensure implementation aligns with defined standards.

Key Responsibilities:

1. Maintain technical expertise in CIAM and IBM Identity Security Access Manager (ISAM/IBM Verify), including customization, development, installation, and configuration.
2. Collaborate with vendors to install, configure, and deploy CIAM (ISAM) solutions across development, QA, UAT, and production environments, managing integration with digital channels like mobile and internet banking.
3. Manage change requests and tickets via service management tools.
4. Prepare and review project documents for approval.
5. Gather requirements from business users for projects, operational requests, and enhancements; escalate issues and suggest corrective actions; ensure timely follow-up.
6. Coordinate vendor support, respond to service tickets promptly, and track incident resolution and known errors.
7. Adhere to management standards in service delivery.
8. Complete assigned tasks within agreed timelines to meet user needs.
9. Follow instructions from line managers to achieve business objectives ethically and professionally.
10. Maintain and update documentation related to processes and job functions, informing owners of necessary changes.

Technical Skills & Experience:

• Hands-on experience with CIAM and IBM identity security access manager (ISAM/IBM Verify), including customization, installation, and configuration.
• Deep knowledge of Identity and Access Management (IAM), Directory Services, and Security Directory Integrator.
• Strong security expertise, especially in IAM, endpoint protection, and application security.
• Minimum 5-7 years in IT, with at least 4 years in a similar role.
• Experience with IBM security products like ISAM, IBM Verify, Tivoli.
• Financial sector experience is a plus.

About Virtusa: Virtusa is a leading IT services company in the Middle East, working on digital transformation programs across the UAE, KSA, Qatar, and Oman, partnering with top banks, telecom, travel, and enterprise clients. Join us to work on exciting projects with cutting-edge technologies and be part of a global team dedicated to your growth and development.