HVAC Sales Manager

Samsung Electronics; Dubai; On-site; USD 70,000 - 90,000; Full time

Job summary

A leading electronics company in Dubai is seeking an experienced HVAC professional to provide technical support and documentation. You will engage with consultants, prepare proposals, and ensure customer satisfaction through effective communication. The ideal candidate has 7+ years in the HVAC industry and proficiency in AutoCAD. Excellent presentation skills are essential, along with the ability to monitor market trends and resolve customer complaints.

Qualifications

• Strong experience in VRF systems, air conditioning, refrigeration, and heating principles.
• Proficiency in AutoCAD for technical documentation and design support.
• Excellent presentation and training skills using PowerPoint and Excel.

Responsibilities

• Provide technical pre-sales support, including preparing HVAC proposals.
• Build strong relationships with consultants and contractors.
• Create technical documents, product submittals, and project BOQs.
• Monitor competitive solutions and report on HVAC market trends.

Skills

VRF systems

Air conditioning

Refrigeration

Heating principles

Presentation skills

Training skills

Technical documentation

Tools

AutoCAD

PowerPoint

Excel

Job description

A Snapshot of Your Day

The ideal candidate will engage with consultants and contractors, prepare technical documentation, and provide project-based technical support across the MENA region. With at least 7 years of experience in the HVAC industry, the role involves hands-on project support, training, and technical communication to ensure successful project execution and customer satisfaction.

How You Will Make an Impact?

1. Provide technical pre-sales support, including preparing HVAC proposals, conducting site visits, and assisting in technical specification processes.
2. Build strong relationships with mechanical consultants and contractors through regular visits and technical presentations.
3. Create technical documents, product submittals, and project BOQs while collaborating with sales and engineering teams.
4. Educate prospective customers on the organization’s superior products and services.
5. Monitor competitive solutions and report on HVAC market trends to inform product improvements.
6. Follow up on business opportunities and support sales with technical input while maintaining updated customer information in the CRM program.
7. Resolve customer complaints by investigating issues, developing solutions, and preparing reports for management.

What You’ll Need?

1. Strong experience in VRF systems, air conditioning, refrigeration, and heating principles.
2. Proficiency in AutoCAD for technical documentation and design support.
3. Excellent presentation and training skills using PowerPoint and Excel.
4. Experience working with HVAC contractors or mechanical consulting firms.
5. Proficiency in English (Arabic or French is a plus)