Human Resources Supervisor

Maseera; Dubai; In loco; AED 201.000 - 312.000; Tempo pieno

Descrizione del lavoro

Maseera is seeking an experienced HR professional in Dubai to lead payroll, employee relations and HR administration for a blue‑ and white‑collar workforce. You will ensure WPS compliance, manage grievances, oversee recruitment, visas and documentation, and supervise the HR team to meet deadlines in a fast‑paced construction environment.

You should have a strong UAE Labour Law background, hands-on payroll experience, and proficiency in HRMS software.

Competenze

• Bachelor's degree in HR, Business Admin or related field.
• HR certification (CIPD, SHRM) is an advantage.
• Minimum 5–7 years of HR experience with 2–3 years in a supervisory role.
• Mandatory: experience in construction/contracting industry in the UAE.

Mansioni

• Payroll processing and monthly wage calculations for staff and labour.
• Handle WPS submissions, rejections, and discrepancies.
• Manage timesheets, attendance, overtime, leaves and deductions.
• Oversee salaries, gratuity, advances, final settlements and related payslips.
• Maintain HR records and monthly HR reports (headcount, attrition, payroll cost).
• Ensure UAE Labour Law, MOHRE and contract compliance.
• Coordinate recruitment, onboarding, and visa/PRO processes.
• Supervise HR team and assign tasks to meet deadlines.

Conoscenze

Arabic fluency

Payroll management

Conflict resolution

Communication skills

HR policy development

Team supervision

Formazione

Bachelor’s degree in HR/Business Admin

HR certification (CIPD, SHRM) advantage

Strumenti

MS Excel

HRMS / payroll systems

WPS (Wage Protection System)

Descrizione del lavoro

1. Payroll & Compensation

• Prepare, verify and process monthly payroll for all staff and labour, ensuring accuracy and timely payment.
• Process salaries through the Wage Protection System (WPS) and resolve any WPS rejections or discrepancies.
• Collect and validate timesheets and site attendance, including overtime, absences, leave and deductions.
• Calculate and process salary advances, allowances, final settlements, End of Service Benefits (gratuity) and leave salary.
• Maintain payroll records and reconcile payroll with Accounts/Finance each month.
• Ensure payroll compliance with UAE Labour Law, company policy and employment contracts.

2. Employee Relations & Grievance Handling

• Act as the first point of contact for grievances from both blue-collar and white-collar employees.
• Conduct regular site and labour accommodation visits to listen to worker concerns and resolve issues early.
• Investigate complaints, disputes and disciplinary cases fairly and confidentially, and recommend appropriate action.
• Handle salary, accommodation, transport, food and welfare-related complaints from labourers.
• Prepare warning letters, investigation reports and disciplinary documentation.
• Represent the company in labour complaints and coordinate with MOHRE when required.
• Promote a positive, respectful and safe working environment.

3. Recruitment & Onboarding

• Coordinate manpower planning with project and department heads.
• Manage recruitment for staff positions and labour mobilisation through agencies and direct hiring.
• Schedule interviews, issue offer letters and manage the onboarding and induction process.

4. Visa, PRO & Documentation

• Supervise the PRO in processing employment visas, labour cards, Emirates ID, medicals, renewals and cancellations.
• Track document expiry dates (passports, visas, labour cards, Emirates IDs) and ensure timely renewals.
• Ensure all immigration and MOHRE transactions are compliant and up to date.

5. HR Administration & Records

• Maintain accurate employee files and an up-to-date HR database / HRMS.
• Manage leave, attendance, air tickets, probation confirmations and contract renewals.
• Prepare HR letters, certificates and official correspondence.
• Prepare monthly HR reports: headcount, attrition, payroll cost, overtime and grievance summaries.

6. Labour Welfare & Compliance

• Ensure compliance with UAE Labour Law, MOHRE regulations, WPS and midday break rules.
• Monitor labour accommodation standards, welfare and living conditions.
• Coordinate with Admin on employee medical insurance and with HSE on site welfare matters.
• Keep HR policies and procedures updated in line with changes in legislation.

7. Performance & Development

• Coordinate probation and annual performance evaluations.
• Identify training needs and arrange training for staff and labour.

8. Team Supervision

• Supervise and guide the HR team (PRO, HR Admin, HR Assistant).
• Allocate tasks, set priorities and ensure deadlines are met.

RequirementsEducation

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• HR certification (CIPD, SHRM or equivalent) is an advantage.

Experience

• Minimum 5–7 years of HR experience, with at least 2–3 years in a supervisory role.
• Mandatory: experience in the construction / contracting industry in the UAE.
• Proven experience handling payroll and WPS for a large blue-collar workforce.
• Hands-on experience managing grievances and employee relations for both labour and staff.

Knowledge & Skills

• Strong knowledge of UAE Labour Law, MOHRE and immigration procedures.
• Solid understanding of payroll, gratuity, leave salary and final settlement calculations.
• Proficient in MS Excel and HRMS / payroll systems.
• Excellent communication and conflict-resolution skills.
• Must be an Arabic speaker; Hindi / Urdu is a strong advantage for communicating with labour.
• High integrity, confidentiality and attention to detail.
• Able to work under pressure and handle multipl