Human Resources Specialist

EssilorLuxottica; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the optical sector is seeking an HR Specialist to support operations across multiple GCC countries. This role involves managing HR processes like onboarding and payroll, ensuring compliance with labor laws, and supporting talent acquisition efforts. Candidates should possess a Bachelor's Degree in HR or a related field, alongside 2-5 years of HR experience, preferably within the GCC. Strong organizational skills, attention to detail, and familiarity with SAP SuccessFactors are essential for success in this role.

Qualifications

• 2-5 years of HR experience, preferably in GCC retail or corporate sector.
• Experience with SAP SuccessFactors preferred.
• Fluent in English; Arabic is a plus.

Responsibilities

• Coordinate onboarding, offboarding, contract preparation, and employee documentation.
• Collect, prepare, and validate monthly payroll input.
• Post job openings and coordinate interview schedules.

Skills

Attention to detail

Confidentiality

Organizational skills

Fluent in English

Basic understanding of GCC labor laws

Education

Bachelor’s Degree in Human Resources

Business Administration

Tools

SAP SuccessFactors

MS Office

Job description

To support the HRBP in delivering high-quality HR operations and initiatives across multiple GCC countries. The HR Specialist will manage day-to-day HR processes, ensure compliance with local labor laws, assist with HR systems and reporting, and provide administrative and operational support across all HR functions.

Key Responsibilities

1. HR Operations & Employee Life Cycle Support

• Coordinate onboarding, offboarding, contract preparation, and employee documentation.
• Support employee relations cases by gathering information and preparing draft communications.
• Maintain and update employee records and ensure compliance with audit and regulatory standards.
• Liaise with the PRO and external providers for visa applications, renewals, and cancellations.
• Assist with HR-related DAFZA processes and audits.

2. Payroll & Compliance

• Collect, prepare, and validate monthly payroll input (attendance, overtime, deductions).
• Assist in tracking changes in salaries, promotions, and transfers for payroll updates.
• Ensure compliance with local labor laws and internal HR policies across UAE, Qatar, Bahrain, and Kuwait.
• Support in managing employee leave balances and end-of-service calculations.

3. Talent Acquisition Support

• Post job openings and coordinate interview schedules.
• Screen CVs and perform initial interviews for entry-level and retail positions.
• Coordinate onboarding activities and orientation schedules.

4. Performance Management

• Assist in launching and tracking performance cycles on SuccessFactors.
• Follow up with employees and managers on goal setting, evaluations, and feedback timelines.
• Maintain performance records and system accuracy.

5. Medical Insurance & Benefits Administration

• Enroll new employees in medical insurance and process deletions or changes.
• Coordinate with insurance providers and employees for claims, escalations, and queries.
• Maintain benefit files and track benefit usage or patterns.

6. HR Systems & Reporting

• Maintain employee records and workflows in SAP SuccessFactors or equivalent HRIS.
• Generate regular reports on headcount, attrition, leave, and other HR KPIs.
• Support system audits and data integrity checks.

7. HR Projects & Initiatives

• Support the HRBP in rolling out new policies, HR communications, or training programs.
• Assist in HR planning and execution for new store or entity launches in the GCC.
• Help with employee engagement surveys, wellness campaigns, and cultural events.

Qualifications & Skills

• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• 2–5 years of HR experience, preferably within the GCC retail or corporate sector.
• Basic understanding of GCC labor laws (UAE, Qatar, Bahrain, Kuwait).
• Experience with SAP SuccessFactors preferred.
• Strong attention to detail, confidentiality, and organizational skills.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Fluent in English; Arabic is a plus.

Working Relationships

• Internal: HRBP, Store Managers, Finance, IT, Operations
• External: PROs, Visa & Medical Insurance Providers, Recruitment Agencies

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