Human Resources Operations Manager

Calvin James Recruitment; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

A leading recruitment firm is seeking an experienced HR Operations Manager in Dubai. This role will lead essential HR processes, manage operations, and ensure compliance with local labor laws, promoting overall HR efficiency. The ideal candidate will have significant HR experience and strong knowledge of HR systems and policies.

Qualifications

• Bachelor’s degree in Human Resources or related field.
• 6-8 years of HR experience, with 3 years in operations or managerial role.
• Strong knowledge of HR processes and local labor laws.

Responsibilities

• Lead and improve HR operational processes like onboarding and compliance.
• Oversee payroll coordination and HRIS data accuracy.
• Serve as a contact for employee HR queries.

Skills

HR systems

local labor laws

employee lifecycle management

policy compliance

payroll coordination

Education

Bachelor’s degree in Human Resources

Master’s or HR certification

Tools

HRIS tools (e.g., SAP, Oracle, Workday)

MS Office Suite

Job description

Looking for an experienced HR Operations Manager to lead HR processes and ensure smooth execution of day-to-day HR operations. The successful candidate will be responsible for overseeing employee lifecycle management, HR systems, policy compliance, payroll coordination, and overall operational efficiency across the HR function.

Responsibilities:

• Lead, manage, and continuously improve all HR operational processes including onboarding, offboarding, benefits administration, employee data management, and compliance.
• Manage and maintain HRIS systems and ensure data accuracy, reporting, and analytics.
• Oversee payroll coordination in collaboration with Finance and ensure timely and accurate processing.
• Ensure compliance with local labor laws and internal HR policies.
• Serve as a key point of contact for employee queries regarding HR policies, procedures, and benefits.
• Partner with Talent Acquisition, L&D, and Employee Relations to ensure a seamless employee experience across all touchpoints.
• Develop and maintain standard operating procedures (SOPs), policies, and employee handbooks.
• Lead HR audits and reporting processes.
• Support HR projects such as performance management cycles, engagement surveys, and organizational restructures.
• Manage vendor relationships for HR systems, background checks, medical insurance, etc.
• Mentor and lead a team of HR Coordinators/Officers.

Qualifications & Skills:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s or HR certification is a plus).
• Minimum of 6–8 years of HR experience with at least 3 years in an HR operations or generalist managerial role.
• Strong knowledge of HR systems, processes, and local labor laws.
• Proficient in HRIS tools (e.g., SAP, Oracle, Workday) and MS Office Suite.