Human Resources & Learning & Development Executive - Waldorf Astoria Ras Al Khaimah

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Human Resources & Learning and Development Executive at their Waldorf Astoria location. The role involves coordinating HR activities, supporting management, and ensuring adherence to policies while fostering a positive work environment. Ideal candidates possess strong communication skills, a relevant degree, and experience in HR, particularly within the hospitality sector.

Qualifications

• Proven experience in human resources, preferably in hospitality.
• Experience in delivering employee training and development programs.

Responsibilities

• Coordinate projects and activities, providing clerical support.
• Assist in managing payroll processes and employee benefits.
• Act as a point of contact for employee concerns.

Skills

Communication

Interpersonal Skills

Customer Service

Flexibility

Discretion

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Business Administration

Tools

HR software

Microsoft Office Suite

Job description

Job Description - Human Resources & Learning & Development Executive - Waldorf Astoria Ras Al Khaimah (HOT0BMC6)

Job Number:

HOT0BMC6

Work Location

Waldorf Astoria Ras Al Khaimah, Vienna Street, Ras Al Khaimah 99999

A Human Resources & Learning and Development Executive coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management.

What will I be doing?

The Human Resources & Learning and Development Executive coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Coordinate projects and activities, providing clerical and office support to department management.
• Maintain communication with departments involved in assigned projects/activities.
• Answer telephone calls and assist internal and external guests with requests.
• Write correspondence on behalf of the department.
• Act as a point of contact for employee concerns, fostering a positive work environment and addressing issues promptly and confidentially.
• Assist with various requests as needed.
• Ensure adherence to local labor laws and Hilton's internal policies, maintain accurate employee records, and handle confidential information appropriately.
• Attend all mandatory meetings.
• Follow emergency procedures as needed.
• Assist in managing payroll processes, employee benefits, and recognition programs to support team satisfaction and retention.
• Maintain good working relationships with other departments, employees, and guests.

What are we looking for?

A Human Resources & Learning and Development Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Commitment to delivering high-quality customer service internally and externally.
• Proven experience in human resources, preferably within the hospitality industry.
• Flexibility to respond to various work situations.
• Proficiency in HR software and Microsoft Office Suite.
• Strong computer skills, including basic graphic design for poster creation.
• Ability to handle sensitive information discreetly.
• Strong understanding of employment laws and HR best practices.
• Experience in delivering or coordinating employee training and development programs is preferred.

It would be advantageous to demonstrate knowledge of hospitality in this position.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value. Hilton is dedicated to providing exceptional guest experiences across its global brands. Our vision is "to fill the earth with the light and warmth of hospitality," uniting us as a team to create remarkable experiences worldwide every day. Our team members are at the heart of this mission!