Human Resources & Learning and Development Coordinator

Hilton; Dubai; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Travel perks

Parental leave

Crisis concierge

Mental health resources

Employee assistance program

Job summary

Hilton is seeking an HR & Learning and Development Coordinator to support HR operations, payroll processes, onboarding and training coordination across our Dubai properties.

You will manage personnel records, assist with recruitment, coordinate training schedules and maintain accurate training documentation, while upholding Hilton’s hospitality standards and core values in every interaction.

Qualifications

• Strong HR coordination experience and hospitality mindset.
• Experience in payroll processing and liaising with payroll teams.
• Ability to coordinate training schedules, materials and attendance.
• Experience supporting recruitment and onboarding activities.
• Knowledge of HR processes, records maintenance and compliance training.

Responsibilities

• Respond to Team Member, manager and candidate inquiries with accurate information.
• Maintain personnel files, HR records and documentation.
• Process payroll and coordinate with centralized payroll teams and managers.
• Escalate complex employee relations matters to HR Manager and follow up.
• Prepare and distribute HR memos, flyers and communications.
• Support planning and coordination of HR programs and initiatives.
• Assist with new hire and termination documentation and employee files.
• Coordinate meetings, prepare materials and support HR projects and follow-up.
• Coordinate training schedules, invitations, attendance and logistics.
• Maintain accurate training records, trackers and completion reports.
• Follow up on mandatory and compliance training completion.
• Support new Team Member induction and onboarding activities.
• Assist with coordination and follow-up by Training Champions.
• Prepare training materials and attendance records.
• Assist with training feedback, reports and general L&D administration.
• Provide administrative support for hotel learning activities.

Skills

HR coordination

Payroll support

Training coordination

Employee relations

Recruitment support

Onboarding

L&D administration

Communications

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources & Learning and Development Coordinator, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• HR Support: Respond to Team Member, manager and candidate inquiries and provide accurate information.
• HR Administration: Maintain personnel files, HR records and documentation.
• Payroll Support: Process payroll and coordinate with centralized payroll teams, managers and Team Members.
• Employee Relations: Escalate complex employee relations matters to the HR Manager and follow up as required.
• HR Communications: Prepare and distribute HR memos, flyers and communications.
• HR Initiatives: Support the planning and coordination of HR programs and initiatives.
• Recruitment Support: Assist with new hire and termination documentation and employee files.
• Project Support: Coordinate meetings, prepare materials and support HR projects and follow-up.
• Training coordination: Coordinate training schedules, invitations, attendance and logistics.
• Training records: Maintain accurate training records, trackers and completion reports.
• Compliance training: Follow up on mandatory and compliance training completion.
• Induction support: Support new Team Member induction and onboarding activities.
• Training Champions: Support Departmental Training Champions with coordination and follow-up.
• Training materials: Prepare training materials and attendance records.
• L&D reporting: Assist with training feedback, reports and general L&D administration.
• L&D administration: Provide administrative support for hotel learning activities.

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.