Human Resources (HR) Manager

SmartCrowd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic fintech startup in Dubai is seeking an adaptable HR Manager to manage daily operations, HR functions, and employee experiences. The role involves ensuring smooth office operations, developing HR policies, and supporting executive teams. Ideal candidates should have 4+ years of relevant experience, knowledge of UAE regulations, and strong organizational skills. This position offers a competitive compensation package and opportunities to impact company culture.

Benefits

Competitive compensation package

Medical insurance

Paid vacation & public holidays

Performance bonus

Work directly with senior leadership

Qualifications

• 4+ years of experience in HR, admin, or office management.
• Knowledge of UAE labor law, visa systems.
• Strong multitasking skills and discretion.

Responsibilities

• Ensure the Dubai office operates smoothly.
• Develop and implement HR processes and policies.
• Manage compliance with UAE regulations.

Skills

Organizational skills

Communication

Problem-solving

Tech-savvy

Tools

Microsoft Office

HRIS tools

Scheduling platforms

Job description

Are you a people-first operations leader who thrives on wearing multiple hats and bringing order to chaos?

Do you get energy from creating delightful workplaces, supporting executive teams, and building the operational backbone of a fast-growing startup? If you're a doer with sharp organizational instincts and a heart for people — this is your seat at the SmartCrowd table.

About SmartCrowd

Join the revolution at SmartCrowd, where fintech innovation meets real estate investment! We’re not your average company; we’re a dynamic startup with a bold vision: to become the leading crowdfunding platform in the MENA region and beyond.

Our mission? To democratize real estate investing through fractional ownership, breaking barriers for investors of all backgrounds. Backed by cutting-edge tech and a passionate team, SmartCrowd is redefining how the region builds wealth.

Job Summary

We’re looking for a highly adaptable and proactive HR Manager to take charge of SmartCrowd’s day-to-day operations, HR function, and employee experience. You’ll be at the center of the team — managing our workplace, supporting our executive leadership, and enabling our people to thrive.

This isn’t your typical HR or admin role. You’ll wear many hats, from managing visas and insurance to running culture initiatives and scheduling executive meetings. If you’re resourceful, structured, and love building internal systems that work, you’ll feel right at home.

What You’ll Do

1. Own the Office: Ensure our Dubai office is well-maintained, organized, and operating smoothly.
2. Lead HR Processes: Develop and implement policies, onboarding plans, KPIs, and performance frameworks.
3. Manage Compliance: Handle employee records, work permits, visa renewals, and medical insurance in line with UAE regulations.
4. Support the C-Suite: Manage calendars, schedule meetings, book travel, and support executive productivity.
5. Champion Culture: Plan team events, support internal communication, and maintain a strong team vibe.
6. Be the Go-To: Serve as the point of contact for day-to-day employee needs and administrative tasks.
7. Vendor & PRO Liaison: Coordinate with government agencies and service providers to get things done on time.

What We’re Looking For

• 4+ years of experience in HR, admin, office management, or executive support — preferably in a startup or fast-paced environment.
• Working knowledge of UAE labor law, visa systems, and PRO procedures.
• Strong organizational and multitasking skills — you get things done, and done right.
• Excellent communication, empathy, and problem-solving abilities.
• High level of discretion and professionalism in handling confidential matters.
• Tech-savvy — comfortable with Microsoft Office, HRIS tools, and scheduling platforms.

What Success Looks Like

• Office operations run like clockwork without constant intervention.
• C-level leaders are well-supported and able to focus on strategic work.
• Team members are engaged, empowered, and informed.
• HR systems are compliant, scalable, and human-centered.

Benefits

Why Join SmartCrowd?

• Work with passionate, high-performing people in a purpose-driven startup.
• Have a direct impact on our people, culture, and operational success.
• Shape the backbone of a scaling business — from systems to team experience.
• Collaborate closely with founders and leadership on company growth.
• Help democratize real estate investing in one of the region’s fastest-growing fintech platforms.

Perks & Benefits

• Competitive compensation package
• Medical insurance
• Paid vacation & public holidays
• Performance bonus
• Work directly with senior leadership
• A culture that values autonomy, clarity, and momentum

Hiring Process

We respect your time and keep things simple (~3–4 hours total):

• Intro Chat – Get to know each other
• Experience & Scenario Interview – Dive into how you solve problems and build processes
• Culture & Leadership Interview – Align on mission, values, and team fit