Human Resources (HR) Manager

Smart Crowd Holdings Ltd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic fintech startup is seeking a proactive HR Manager to oversee day-to-day operations and HR functions in Dubai. You will ensure smooth office operations, support executive leadership, and foster a positive workplace culture. The ideal candidate has over 4 years of relevant experience and strong organizational skills, particularly within a startup environment. Join us in transforming real estate investing in the MENA region.

Benefits

Competitive compensation package

Medical insurance

Paid vacation & public holidays

Performance bonus

Work directly with senior leadership

Culture that values autonomy

Qualifications

• 4+ years of experience in HR, admin, or executive support.
• Working knowledge of UAE labor law and visa systems.
• Strong multitasking and organizational skills.
• High discretion in handling confidential matters.

Responsibilities

• Manage and maintain the Dubai office operations.
• Develop and implement HR policies and onboarding plans.
• Handle compliance, employee records, and visa renewals.
• Support C-Suite with scheduling and administrative tasks.
• Plan team events and maintain internal communication.

Skills

Organizational skills

Communication

Problem-solving

Empathy

Tools

Microsoft Office

HRIS tools

Scheduling platforms

Job description

Overview

Are you a people-first operations leader who thrives on wearing multiple hats and bringing order to chaos?

Do you get energy from creating delightful workplaces, supporting executive teams, and building the operational backbone of a fast-growing startup? If you're a doer with sharp organizational instincts and a heart for people — this is your seat at the SmartCrowd table.

About SmartCrowd

Join the revolution at SmartCrowd, where fintech innovation meets real estate investment! We’re not your average company; we’re a dynamic startup with a bold vision to become the leading crowdfunding platform in the MENA region and beyond.

Our mission? To democratize real estate investing through fractional ownership, breaking barriers for investors of all backgrounds. Backed by cutting-edge tech and a passionate team, SmartCrowd is redefining how the region builds wealth.

Job Summary

We’re looking for a highly adaptable and proactive HR Manager to take charge of SmartCrowd’s day-to-day operations, HR function, and employee experience. You’ll be at the center of the team — managing our workplace, supporting our executive leadership, and enabling our people to thrive.

This isn’t your typical HR or admin role. You’ll wear many hats, from managing visas and insurance to running culture initiatives and scheduling executive meetings. If you’re resourceful, structured, and love building internal systems that work, you’ll feel right at home.

What You’ll Do

• Own the Office: Ensure our Dubai office is well-maintained, organized, and operating smoothly.
• Lead HR Processes: Develop and implement policies, onboarding plans, KPIs, and performance frameworks.
• Manage Compliance: Handle employee records, work permits, visa renewals, and medical insurance in line with UAE regulations.
• Support the C-Suite: Manage calendars, schedule meetings, book travel, and support executive productivity.
• Champion Culture: Plan team events, support internal communication, and maintain a strong team vibe.
• Be the Go-To: Serve as the point of contact for day-to-day employee needs and administrative tasks.
• Vendor & PRO Liaison: Coordinate with government agencies and service providers to get things done on time.

What We’re Looking For

• 4+ years of experience in HR, admin, office management, or executive support — preferably in a startup or fast-paced environment.
• Working knowledge of UAE labor law, visa systems, and PRO procedures.
• Strong organizational and multitasking skills — you get things done, and done right.
• Excellent communication, empathy, and problem-solving abilities.
• High level of discretion and professionalism in handling confidential matters.
• Tech-savvy — comfortable with Microsoft Office, HRIS tools, and scheduling platforms.

What Success Looks Like

• Office operations run like clockwork without constant intervention.
• C-level leaders are well-supported and able to focus on strategic work.
• Team members are engaged, empowered, and informed.
• HR systems are compliant, scalable, and human-centered.

Benefits

Why Join SmartCrowd?

• Work with passionate, high-performing people in a purpose-driven startup.
• Have a direct impact on our people, culture, and operational success.
• Shape the backbone of a scaling business — from systems to team experience.
• Collaborate closely with founders and leadership on company growth.
• Help democratize real estate investing in one of the region’s fastest-growing fintech platforms.

Perks & Benefits

• Competitive compensation package
• Medical insurance
• Paid vacation & public holidays
• Performance bonus
• Work directly with senior leadership
• A culture that values autonomy, clarity, and momentum

Hiring Process

We respect your time and keep things simple (~3–4 hours total):

• Intro Chat – Get to know each other
• Experience & Scenario Interview – Dive into how you solve problems and build processes
• Culture & Leadership Interview – Align on mission, values, and team fit