Human Resources Generalist

Alpago; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company is seeking an HR Operations Specialist responsible for managing day-to-day HR operations. This role emphasizes enhancing employee experience and supporting HR initiatives, ensuring compliance and efficiency. The ideal candidate will have a strong HR operations background and a proven track record in a similar role.

Qualifications

• 5–6 years of experience in a similar HR operational role.
• Familiarity with UAE labor law is crucial.
• Experience in a multi-company structure is a plus.

Responsibilities

• Oversee the execution of HR activities across the full employee lifecycle.
• Coordinate performance management cycles and employee engagement programs.
• Maintain and update employee records and HR data.

Skills

Understanding of HR operations

Organizational skills

Communication skills

Attention to detail

Proficiency in MS Office

Ability to manage multiple tasks

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Business Administration

Tools

HRIS platforms

Job description

Position Overview:

The HR Operations Specialist is responsible for ensuring the smooth and efficient execution of all day-to-day HR operations across the organization. This role focuses on streamlining HR processes, enhancing employee experience, managing core HR functions, and supporting strategic initiatives to ensure organizational compliance, efficiency, and engagement.

Key Responsibilities:

1. HR Operations Management

• Oversee the execution of HR activities across the full employee lifecycle including onboarding, confirmation, transfers, promotions, and offboarding.
• Ensure accuracy and timely completion of all HR documentation and records.
• Monitor adherence to internal HR processes and flag inconsistencies or delays for corrective action.

2. Performance Management Support

• Coordinate the performance management cycle including goal setting, mid-year reviews, and annual appraisals.
• Track progress and completion status of evaluations and escalate concerns where necessary.
• Assist in reviewing performance KPIs and aligning them with departmental goals.

3. Employee Engagement & Experience

• Coordinate employee engagement programs and wellness initiatives in collaboration with other departments.
• Organize internal events and celebrations such as National Day, Iftar gatherings, or company-wide activities.
• Ensure effective communication of HR updates, policies, and announcements across the organization.

4. Training & Development Coordination

• Collect and consolidate training needs from all departments and help in designing the annual training calendar.
• Handle logistics for training sessions including scheduling, registrations, and follow-up evaluations.
• Maintain updated records of employee training activities and completion.

5. Documentation & Data Accuracy

• Ensure that employee records, employment letters, and data are consistently updated in the HR system.
• Maintain the integrity and confidentiality of HR data at all times.
• Assist in preparing HR reports, dashboards, and data analysis for internal use.

6. Interdepartmental Coordination

• Act as a liaison between HR and other departments to facilitate timely HR support for business needs.
• Collaborate with Admin, Finance, and departmental heads for HR-related service requests and operational requirements.
• Ensure alignment of HR operational activities with company goals and timelines.

7. General HR Support

• Address employee queries related to HR services, processes, and benefits.
• Assist in tracking probation periods, contract renewals, and visa-related activities in coordination with relevant departments.
• Support the implementation of new HR initiatives and system improvements.

Skills & Competencies:

• Solid understanding of HR operations and UAE labor law
• Strong organizational and process management skills
• Excellent interpersonal and communication skills
• High attention to detail and accuracy in documentation
• Proficient in MS Office tools and HR systems
• Ability to manage multiple tasks and deadlines in a fast-paced environment

Qualifications & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 5–6 years of experience in a similar HR operational role
• Experience working in a multi-company or group structure is an advantage
• Knowledge of HRIS platforms is preferred