Human Resources Business Partner

JD.COM; Dubai; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company in logistics is seeking a dynamic HR Business Partner to support its operations in Dubai. This role involves managing employee relations, overseeing HR processes, and ensuring compliance with UAE labor laws. Candidates should have a strong background in HR, particularly within logistics or blue-collar environments, along with interpersonal skills and proficiency in HR systems.

Qualifications

• 3-4 years of HR experience, particularly in logistics or warehousing.
• Strong knowledge of UAE labor law.
• Fluency in English; Mandarin or Arabic is a plus.

Responsibilities

• Manage on-site employee and vendor relations and support daily HR inquiries.
• Oversee attendance and leave management to ensure compliance.
• Organize and coordinate training for employees in the warehouse.

Skills

Interpersonal skills

Solutions-oriented mindset

Vendor management

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Business Administration

Tools

HR systems (LMS, JBW)

MS Office (Excel)

Job description

JD.com is a global leader in the logistics and e-commerce industry, committed to offering innovative supply chain solutions and advanced technologies to enhance the customer experience worldwide. As we expand our global operations, we are looking for a dynamic and experienced HR Business Partner (HRBP) to support our warehousing and logistics operations in Dubai.

Key Responsibilities:

1. On-site Employee Management and vender management

• Responsible for providing HR support to warehouse and operations staff, responding promptly to daily inquiries and emergencies.
• Coordinate employee relations on-site, handle labor disputes, and assist in fostering a positive working environment.
• Manage existing labor supply vendors, including contract and cost management, workforce planning and adjustment, and onboarding coordination.

2. Attendance and Leave Management

• Oversee and conduct initial review of employee attendance, overtime, and leave records.
• Verify LMS system attendance data daily to ensure accuracy.
• Assist in resolving attendance anomalies and promote timely submission of leave documentation by supervisors.

3. Contract and HR System Maintenance

• Coordinate recruitment activities.
• Manage the signing and archiving of employment contracts throughout the employee lifecycle (onboarding, transfer, offboarding).
• Input, update, and maintain employee records in HR systems such as LMS and JBW.
• Support document retention and audit preparation in coordination with HQ HR Compliance.

4. Workforce Planning and Efficiency Support

• Assist operations management in headcount planning and optimize manpower allocation.
• Track staffing changes and provide productivity analysis to improve per capita output.
• Regularly generate workforce movement reports, attendance compliance, and attendance rate analyses.

5. Training and Employee Development

• Organize onboarding, job-specific, and safety training for frontline employees.
• Liaise with HQ training resources to support skill enhancement and career development paths.
• Maintain records of training attendance and outcomes, and build basic training files.

6. HR Process Execution and Compliance Assurance

• Ensure the effective implementation of company HR policies on-site and communicate policy updates.
• Assist in internal and external audits, ensuring legal and regulatory compliance of labor processes, documentation, and system records.

Skills & Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3–4 years of HR experience, preferably in logistics, warehousing, or blue-collar environments.
• Strong knowledge of UAE labor law and visa/change of status processes.
• Experience in vendor and workforce management is a strong advantage.
• Proficiency in HR systems (LMS, JBW or similar) and MS Office tools, especially Excel.
• Strong interpersonal skills, with a hands-on and solutions-oriented mindset.
• Fluency in English is required; Mandarin or Arabic is a plus.