Responsible for ensuring successful delivery of projects as measured by schedule, budget, customer satisfaction and deliverable quality performance measures. This role will actively support sales and will be accountable for estimating, planning, mobilization, execution, and successful closure of projects. During the project life-cycle, will communicate status with regular frequency, manage risks and will issue and monitor financial performance according to in place agreements made between Avanade and the customer.
As a Delivery Lead, you will manage issues and risks associated with the project, balancing scope, schedule, budget, quality, and risks. You will develop and maintain a detailed project work plan, ensure accurate development and traceability of requirements, and manage client expectations and relationships. You will also engage and manage onshore, offshore, and near shore workforces, and assist in the sales process. Together we do what matters.
Responsibilities:
- Experience delivering projects within MS Dynamics CRM / ERP area
- Demonstrated ability to think and work systematically and logically
- Good understanding of contract terms and interpretation
- Experience in customer expectations management
- Demonstrated experience employing project management methods, tools, techniques
- Good client interface and presentation skills
- Customer oriented attitude and good interpersonal skills
Characteristics that demonstrate success for this role:
- Consultative, collaborative, relationship builder
- Resilient, adaptable, flexible
- Intellectually curious and passionate about tech
- Convincing storyteller and engaging content creator
- Ensure successful delivery of projects by managing schedule, budget, and customer satisfaction
- Actively support sales and estimate work effort and expenses
- Plan, mobilize, execute, and close projects successfully
- Communicate status regularly, manage risks, and monitor financial performance
- Develop and maintain project work plans with appropriate controls and governance
Some of the best things about working at Avanade:
- Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
- Real-time access to technical and skilled resources globally
- Dedicated career advisor to encourage your growth
- Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits Employee Benefits at Avanade