HR Services Officer(Emirati Talent)

Zayed University; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Zayed University is seeking an HR assistant responsible for managing UAE national employees' pension processes and delivering HR services. The ideal candidate will provide exceptional customer service, manage documentation, and assist employees with inquiries related to HR and government-related matters. This entry-level position offers a competitive salary and a comprehensive benefits package, including healthcare and educational subsidies for children.

Benefits

Competitive salary free of tax

Cash housing

Annual vacation airline tickets for employee and family

Educational subsidies for children

Healthcare for employee and family members

Qualifications

• 0-2 years of experience in HR or related field.
• Ability to manage documentation and communicate effectively with employees.
• Knowledge of UAE HR regulations is a plus.

Responsibilities

• Manage applications for the Federal Pension process.
• Prepare letters/documents for employees and government entities.
• Assist employees with HR queries and problem-solving.
• Handle security clearance procedures and documentation.

Skills

Customer Service

Communication

Administrative Skills

Attention to Detail

Education

Bachelor’s Degree

Job description

The Opportunity

The incumbent will be mainly responsible for the UAE and GCC national employees ’ pension process and support in the delivery of HR Services at Zayed University, ensuring the University’s benefits packages and related policies are applied in accordance with the policy, procedures, and regulations. Moreover, the job holder is responsible for providing quality customer service and achieving the service level agreement.

The Responsibilities

• Prepares and follows up the applications of the General Pension and Social Security Authority for UAE National employees in accordance with the Federal Law (no.7) for the year (2007) regarding the service or the payment of financial dues at the end of service.
• Responsible for the Employee’s Probation period end process, including reminders to line managers, Oracle form, and issuing Probation period completion letters for the employees.
• Prepares Official Letters for various entities, including banks, embassies, Immigration, consulates, police, etc, for the employees when required.
• Prepares letters, forms, and other documents to government ministries and organizations, consulates, embassies, banks, police departments, etc.
• Answers employee queries, advises them on University policies, and assists employees with problems dealing with government organizations.
• Prepares No Objection certificates and Service Certificates for the employees when required.
• Issues Benefits Letters based on the employees' eligibility for benefits.
• Issues Payment Requisitions for HR, such as moving service, medical escort leave, ADNIC, etc.
• Handles HR petty cash
• Process all employees and their families' visas, new/renewal

Federal Government Approval (Security Clearance):

• Prepares and follows up with the Federal Government Approval (FGA) Requests for new hires and title changes, including the systems.
• Acts as the first point of contact for all Security Clearance matters on the Dubai Campus regarding procedures and requested documents to process the security clearance.
• Keeps track of security clearance procedure changes and briefs the HR team on changes.
• Updates clients and keeps records/track list on all security clearance applications
• Prepares letters to the police authorities for local hires.

The Requirements

EDUCATION & EXPERIENCE REQUIREMENTS

Must possess a Bachelor’s Degree from an accredited institution with 0-2 years of experience in a related field or an equivalent combination of education and experience.

The Benefits

The University’s benefits package is highly attractive, with competitive salaries free of tax in the U.A.E., cash housing, annual vacation airline tickets for the employee and immediate family, educational subsidies for children, and healthcare is provided to the employee and sponsored family members.

To Apply

In addition to completing the online application form, attach a cover letter, a current CV, and the' names and contact details of three professional references.

While we appreciate all applications, you will be contacted only if selected for an interview.

For any further inquiries, please contact [e-mail]