HR Operations Supervisor, Tanmyah

Key Responsibilities:

1. Analyze HR data monthly to identify trends and provide actionable insights that improve employee retention.
2. Be accountable and responsible for implementing HR policies and procedures across all functions with the objective of recruiting, developing, and retaining talent.
3. Supervise the VISA life cycle from issuance to cancellation, which includes onboarding new employees and managing separation and deportation processes by effectively controlling repatriation expenses.
4. Initiate and execute the complete recruitment cycle through internal and external sources as per the approved manpower budget.
5. Provide Induction training to all new staff and act as the first point of contact for them during the joining process.
6. Supervise the creation, maintenance, and timely updating of employee records in both the HRMS system and personnel files.
7. Address all employee grievances and conduct investigations through counseling and fostering healthy employee relations.
8. Ensure all medical and other compensational claims by employees are processed on time.
9. Initiate and execute the performance management system across all functions on an annual basis and provide a rewards plan.
10. Administer the Training and Development function of the organization.
11. Execute HR support systems and business applications and suggest measures to improve operational efficiency by reducing delays, defects, and variance in results.
12. Adhere to budgets in conjunction with HRD budgets, track expenses, and report accordingly.

Work Experience:

1. Minimum 3 years of experience in an HR supervisory role.
2. Experience in the services industry or outsourcing function is highly preferred.

Education:

1. Minimum Bachelor’s Degree in Business Administration with an emphasis on Human Resource Management and/or Organizational Behavior or a related field.
2. Professional certificate in Psychometric assessment, Training Administration, or HR Generalist will be a plus.