HR Operations Specialist – MENA

VerifiedJobs.ae; Dubai; On-site; AED 180,000 - 280,000; Full time

Benefits offered by this job

Continuous learning

Diversity and inclusion culture

Hybrid leadership and coaching

Job summary

EY is seeking an HR Operations professional to broaden exposure across the MENA region, supporting the GCC HR Operations Lead and collaborating with Talent functions to enhance service delivery.

You will manage employee lifecycle activities, liaise with labor authorities, handle insurance queries, and provide data-driven insights while maintaining compliance and risk awareness in a high-profile professional services firm.

Qualifications

• BA/BS degree in HR or related discipline.
• 4+ years in HR operations within a professional services firm or complex organization.
• Experience cross-border within the MENA region.
• Experience with Shared Services and handling large-scale projects.
• Excellent communication skills with fluent English, written and verbal.
• Knowledge of labor authorities (Labor Office, Social Security).

Responsibilities

• Support the GCC HR Operations Lead on generalist office activities such as liaising with external authorities and employee documentation.
• Manage medical insurance enrollment/deletion and assist employees with queries.
• Provide insights for Talent Consultants and Talent Development via the GCC HR Ops Lead.
• Improve efficiencies within the Regional Talent Team via the GCC HR Ops Lead.
• Liaise with Managed Services/HR and escalate as needed for higher risk cases.
• Advise the business on HR operations insights and best practices.
• Handle involuntary separations including probation terminations and employee dismissals.
• Provide coaching to build counselor capability in performance management.

Skills

HR Operations

Employee Relations

English fluency

Excel

PowerPoint

Shared Services

Education

BA/BS in HR or related discipline

Tools

Excel

Word

PowerPoint

Job description

EY is seeking an HR Operations professional to broaden exposure across the MENA region, supporting the GCC HR Operations Lead and collaborating with Talent functions to enhance service delivery.

You will manage employee lifecycle activities, liaise with labor authorities, handle insurance queries, and provide data-driven insights while maintaining compliance and risk awareness in a high-profile professional services firm.