HR Operations Specialist

JD.COM; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A leading company in Dubai is seeking an HR Operations Specialist to enhance HR operations and employee experience. The role involves HR administration, visa handling, and employee support, requiring strong organizational skills and a proactive approach. Ideal candidates will have a background in HR support, excellent communication skills, and the ability to thrive in a multicultural environment.

Qualifications

• Minimum 2 years of experience in an HR support or operations role in the UAE.
• Fluency in English is required; Chinese is a plus.

Responsibilities

• Support day-to-day HR functions including onboarding, offboarding, and employee data management.
• Handle work visa applications, renewals, and cancellations for expatriate employees.
• Serve as the first point of contact for HR-related inquiries.

Skills

Organizational Skills

Communication

Interpersonal Abilities

Attention to Detail

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Business Administration

Tools

Microsoft Office

Job description

HR Operations Specialist

Location: Dubai, UAE

About the Role

We are looking for a highly organized and detail-oriented HR Operations Specialist to join our HR Shared Services Center (SSC) in Dubai. This role plays a vital part in ensuring the smooth execution of daily HR operations and delivering a seamless employee experience across the organization. The ideal candidate is proactive, efficient, and thrives in a fast-paced, multicultural environment.

Key Responsibilities

HR Administration

• Support day-to-day HR functions including onboarding, offboarding, and employee data management.
• Maintain accurate HR records and documentation.
• Assist in payroll processing and employee benefits administration.

Visa & Immigration

• Handle work visa applications, renewals, and cancellations for expatriate employees.
• Ensure compliance with UAE immigration laws and company policies.

Employee Support

• Serve as the first point of contact for HR-related inquiries.
• Address issues related to payroll, reimbursements, and IT onboarding.
• Provide timely support to employees and help resolve concerns.

Service Provider Coordination

• Liaise with external vendors to ensure high-quality HR service delivery.
• Track vendor performance and manage service-level agreements.

Qualifications & Skills

• Minimum 2 years of experience in an HR support or operations role in the UAE.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Strong organizational and administrative skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Fluency in English is required; Chinese is a plus.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).

If you're an HR professional who is passionate about supporting people and processes, we’d love to hear from you.