HR Manager - Retail

Peergrowth Consultancy Co.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic consultancy firm is seeking an experienced HR Manager to lead their human resources function within the retail sector. The ideal candidate will have over 8 years of HR experience, managing HR operations across multi-store environments. Key responsibilities include talent acquisition, employee engagement, and HR operations compliance. Strong communication skills and proficiency in HRMS systems are required. This role offers the chance to thrive in a fast-paced retail environment.

Qualifications

• Minimum 8 years of experience in HR preferably in retail or consumer-facing industries.
• Proven experience in handling HR for multi-location or high-volume retail teams.
• Excellent communication and conflict-resolution skills.

Responsibilities

• Lead end-to-end recruitment for retail roles across stores and corporate functions.
• Act as a trusted advisor to leadership on employee matters.
• Manage performance appraisal cycles and goal-setting processes.

Skills

Interpersonal communication

Conflict resolution

HR operations management

Employee engagement

Tools

HRMS/HRIS systems

Microsoft Office

Job description

We are seeking a dynamic and experienced HR Manager to lead our human resources function within the retail sector. The ideal candidate should have a minimum of 8 years of HR experience preferably in managing HR operations across multi-store retail environments. You will be responsible for overseeing recruitment employee engagement performance management HR policy compliance and supporting the growth and development of our retail workforce.

Key Responsibilities:

• Talent Acquisition & Onboarding:

  • Lead end-to-end recruitment for retail roles across stores and corporate functions.

  • Develop sourcing strategies to attract top talent aligned with retail business needs.

  • Oversee onboarding programs to ensure seamless integration of new hires.

• Employee Relations & Engagement:

  • Act as a trusted advisor to store managers and retail leadership on employee matters.

  • Design and implement employee engagement initiatives to boost morale and retention.

  • Address grievances conflict resolution and disciplinary actions as needed.

• Performance Management:

  • Manage performance appraisal cycles and goal-setting processes.

  • Support managers in identifying training needs and coaching for performance improvement.

• HR Operations & Compliance:

  • Ensure adherence to local labor laws company policies and HR best practices.

  • Maintain accurate employee records contracts and HRIS data.

  • Lead audits HR reporting and compliance-related documentation.

• Learning & Development:

  • Identify training needs for retail and corporate staff and implement training programs.

  • Monitor training effectiveness and support career development paths.

• Compensation & Benefits:

  • Coordinate payroll inputs benefits administration and attendance systems.

  • Contribute to compensation benchmarking and workforce planning.

Requirements:

• Minimum 8 years of experience in HR preferably in retail or consumer-facing industries.

• Proven experience in handling HR operations for multi-location or high-volume retail teams.

• Strong understanding of labor laws and HR compliance in the region.

• Excellent interpersonal communication and conflict-resolution skills.

• Proficient in HRMS/HRIS systems and Microsoft Office tools.

• Ability to thrive in a fast-paced high-growth retail environment.