HR Manager

Circles; Dubai; On-site; AED 180,000 - 250,000; Full time

Job summary

Circles, a leading technology company, seeks an HR Manager to develop HR policies, manage recruitment, and improve employee experience. The ideal candidate will have over 8 years of HR management experience with strong communication skills. This role supports the company's growth in a diverse and inclusive environment.

Qualifications

• Min 8+ years of proven experience in HR management.
• Thorough understanding of HR principles and best practices.
• Experience in full-cycle recruitment and talent acquisition.

Responsibilities

• Oversee the recruitment and selection process.
• Administer compensation and benefits programs.
• Coordinate training and development programs.

Skills

Interpersonal skills

Communication skills

Education

Bachelor's degree in Human Resources

Master's degree or professional HR certification

Job description

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
  
  

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

What You Will Do

• Develop and implement HR policies and procedures in accordance with company goals and applicable laws and regulations.
• Oversee the recruitment and selection process, including job postings, resume screening, interviewing, and making final hiring decisions.
• Develop and execute effective recruitment strategies to attract top talent.
• Manage the candidate experience throughout the recruitment process, ensuring a positive and professional impression of the company.
• Administer compensation and benefits programs, including salary benchmarking, performance evaluation, and employee recognition initiatives.
• Maintain and update employee records, including personnel files, payroll information, and training records.
• Coordinate and conduct training and development programs to enhance employee skills and knowledge.
• Resolve employee relations issues and provide guidance on employee disciplinary actions, performance improvement plans, and conflict resolution.
• Ensure compliance with labor laws, employment standards, and company policies.
• Stay informed about industry trends and best practices in HR management, and proactively recommend improvements to enhance the overall employee experience.
• Collaborate with senior management to develop and implement strategic HR initiatives that support the company's goals and objectives.
• Manage office operations and procedures to ensure efficiency and productivity.
• Maintain office supplies inventory and place orders as needed.
• Oversee facilities management, including maintenance and repairs, office layout, and equipment procurement.
• Manage vendor relationships and negotiate contracts for office services and supplies.
• Coordinate travel arrangements and accommodations for employees, as needed.
• Assist in organizing company events, meetings, and conferences.
• Handle incoming and outgoing mail and shipments.
• Maintain and update office policies and procedures.
• Act as a point of contact for employees regarding office-related inquiries.
• Collaborate with other departments to support cross-functional initiatives.
• Assist in financial administration tasks, such as expense tracking and budget monitoring.
  
  

What You Will Have

• Bachelor's degree in Human Resources, Business Administration, or a related field. A master's degree or professional HR certification is preferred.
• Min 8+ years of proven experience in a similar HR management role, with a thorough understanding of HR principles and best practices.
• Experience in full-cycle recruitment and talent acquisition.
• Knowledge of employment laws and regulations, and experience in ensuring compliance with these laws.
• Strong interpersonal and communication skills, with the ability to build rapport and effectively interact with employees at all levels of the organization.
  
  

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

To all recruitment agencies: Circles.Life will only acknowledge resumes from agencies specifically retained for the role.

We regret to inform you that only shortlisted candidates will be contacted for interviews.