HR Generalist & Admin Officer

Comba Telecom - MENA; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading telecom solutions provider is seeking an experienced Human Resources Generalist & Admin Officer to join their MENA team in Dubai. The successful candidate will oversee HR functions and office administration, ensuring compliance with UAE laws, managing recruitment, and improving processes. Ideal candidates will have over 5 years in HR within an MNC and strong organizational skills. Knowledge of Arabic is advantageous.

Qualifications

• 5+ years of HR generalist experience in MNC.
• Thorough knowledge of GCC labor laws.
• Proficient in HRIS software and Microsoft Office.

Responsibilities

• Process payroll and benefits administration.
• Coordinate recruitment and onboarding processes.
• Oversee daily office operations.

Skills

HR principles

Project management

Time management

Communication skills

Detail-oriented

Education

Bachelor’s degree in Human Resources or related field

Tools

SAP

Microsoft Office

Job description

Comba Telecom Ltd - Middle East & North Africa

Comba Telecom is a leading supplier of infrastructure and wireless enhancement solutions to mobile operators and enterprises to enhance and extend their wireless communications networks.

Established in 1997 and listed on the Hong Kong Stock Exchange in 2003 and later on Singapore Exchange in 2023, Comba has been through continuous growth, with ~5000 employees spread over 80+ offices globally and 3 advanced R&D Centers China and USA, with 5,900+ technology patents. Its manufacturing base in China features advanced testing equipment and one of the largest microwave anechoic testing chambers in APAC to ensure the highest quality of its products. The Company is one of the top 3 Tier 1 global suppliers of Antennas, the largest companies in the Implementation of In-Building Solutions (IBS) and Distributed Antennas Solutions (DAS) globally with deployment projects in 80+ countries and a leading provider of ORAN radios.

Comba established its presence in the Middle East & North Africa since 2008 with its regional head office based in Dubai, UAE and channel partners across the region. It has been providing IBS/DAS/Outdoor solutions, Antennas and repeaters to the leading regional operators.

With an aggressive profitable growth strategy, we are actively looking for an experienced Human Resources Generalist & Admin Officer to join our MENA team, be based in Dubai, United Arab Emirates, reporting to MENA General Manager. He/she will be charged with handling all Human Resources aspects in MENA region and coordinate with the HR & Admin departments at the headquarter.

Key Responsibilities & Accountabilities

1, HR:

• Accurately process payroll and benefits administration in collaboration with relevant stakeholders.
• Timely renewal of all Company’s documentation as per UAE government requirements.
• Administer all employee benefits, including medical insurance, workmen’s compensation, etc.
• Coordinate with the PRO to facilitate new visa applications, renewals etc.
• Stay abreast of changes in employment laws and regulations and ensure compliance with relevant legislation.
• Coordinate and manage the end-to-end recruitment process, including job postings, screening resumes, conducting interviews, and drafting job offers.
• Collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies.
• Ensure compliance with employment laws and regulations throughout the recruitment process.
• Serve as a primary point of contact for employee inquiries and concerns, providing guidance and support as needed.
• Manage employee relations issues, including investigations, disciplinary actions, and conflict resolution.
• Promote a positive work environment and foster employee morale through effective communication and relationship-building.
• Support the performance management process by providing guidance to managers and employees on goal setting, performance evaluations, and development planning.
• Assist in identifying training and development needs and coordinating relevant programs or initiatives.
• Track and analyze performance metrics to identify trends and areas for improvement.
• Maintain accurate and up-to-date employee records, including personnel files, payroll information, and benefits enrollment.
• Assist in the development and implementation of HR policies, procedures, and initiatives.
• Produce monthly & annual HR reports (Revenue vs Compensation, Recruitment & PRO costs, Accruals, Payroll bookings, HR budget etc.) and analysis for management review in a quality and timely manner.
• Prepare various letters such as No Objection Certificates (NOCs), salary certificates, pay slips etc., with accuracy and attention to detail.
• Undertake ad-hoc tasks as needed.

2, Admin:

• Oversees daily office operations
• In-charge for the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
• Manage all-round office and general administration function such as facilities & security management, renovation projects, insurance, budget control, vendor management, travel arrangement, etc.
• Coordinate internal / external meetings and business events / activities
• To monitor and process all requests for office supplies, office equipment, pantry, IT/ Mobile issues and etc.
• Arrangement of Hotel bookings, International Visa processing, local transportation, air ticket booking and local purchase.
• Maintain & improve existing SOPs and develop new SOPs as and when needed.
• Update various spreadsheet sheets and other general administrative duties as needed.
• Prepare annual estimates of expenditure, maintain budgetary and inventory controls and make recommendations to management.
• Provide secretarial or executive services for the General Manager.
• Formulate, draft, review and implement the company relevant policies and procedures based on local and corporate office requirements, especially any related to OPEX and CAPEX control and expense claims flow.
• On-going OPEX improvement and help improve profitability in line with regional profitable growth strategy; Reduce admin time waste as well as find ways to initiate cost reduction within the business
• Improve the effectiveness and efficiency of admin support services
• Provide due attention to ensure accurate contracts are signed and timely renewed; the same for all company’s licenses.
• Review all relevant processes and policies to improve and produce new ones as needed.
• Record and managing the budget for operational expenses of the branch
• Organizer of all activities such as workshops, trainings, seminars, team building and other corporate affairs.

Qualification and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of proven solid HR generalist experience from a listed company/MNC.
• Thorough knowledge of GCC countries labor laws, especially UAE/Qatar/Saudi.
• Highest numerical accuracy is a MUST.
• Strong knowledge of HR principles, practices, and regulations.
• Admin experience / background
• Possesses good business acumen with good project and time management skills.
• Must be able to work and coordinate across various groups and functional teams both within region and at headquarter.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Detail-oriented with strong organizational and time management skills.
• Proficient in HRIS software (SAP) and Microsoft Office applications.
• Fluent in written and spoken English. Arabic language is an advantage
• Microsoft Office (Word, Excel, Power Point), e-mail & internet proficiency is MUST
• Team player with good interpersonal skill
• Attention to details and proactive
• Mature, intelligent, energetic and trustworthy
• Pleasing personality

All personal information collected would be kept in strict confidence and to be used for recruitment purpose only.