HR Assistant, ROW PXT MENA

Amazon; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking an HR Assistant to join their dynamic team. This hands-on role is essential for providing HR support on-site, ensuring employee documentation is accurate, and responding to queries efficiently. The successful candidate will partner with payroll teams, lead process improvement initiatives, and manage employee engagement programs. If you are passionate about human resources and customer service, and thrive in a confidential environment, this is an exciting opportunity to grow your career in a supportive and inclusive culture.

Qualifications

• 6+ months of HR and customer service experience required.
• Experience in confidential environments is essential.

Responsibilities

• Respond to employee queries and ensure documentation accuracy.
• Support managers with attendance tracking and payroll inputs.

Skills

Human Resources

Customer Service

Microsoft Office

Confidentiality Standards

Education

High School or Equivalent

Tools

Microsoft Office

Job description

Description

The HR Assistant is a hands-on role that provides HR support on site. The role is critical in executing people initiatives, providing great internal employee support, and driving HR functional excellence and process improvement. They provide answers to questions regarding a broad range of human resources, benefits, and payroll topics and engagement. They manage cases, projects, and partner relationships with varying degrees of complexity. They adhere to strict confidentiality standards. Work is performed within Service Levels.

Key job responsibilities

1. Responds quickly and accurately to employees' queries.
2. Ensures that employee documentation is complete and accurate.
3. Acts as a Subject Matter Expert for on site people issues, escalates as appropriate.
4. Is the primary owner responsible for supporting managers through attendance tracking.
5. Partners with payroll teams to ensure accurate and timely payroll inputs.
6. Provides training and guidance on policies, processes, and systems to customers and team members.
7. Creates and distributes standard communications and HR reports.
8. Performs necessary deep dives on issues.
9. Leads process improvement initiatives.
10. Develops suggestions for improvements to maximize value of resources.
11. Performs project tasks as directed.
12. Manages overall employee engagement programs.

Basic Qualifications

• 6+ months of human resources experience
• 6+ months of customer service experience
• 6+ months of Microsoft Office products and applications experience
• High school or equivalent
• Experience in confidential environments

Preferred Qualifications

• 1+ years of human resources experience
• 1+ years of customer service experience
• 1+ years of Microsoft Office products and applications experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Fulfillment MENA L.L.C

Job ID: A2959513