To lead and manage the entire Human Resources and Administration function across the Group (Landmark, SpareMax and Benchmark Autocare) covering operations in the UAE, Oman and Qatar. The role owns the full employee lifecycle for a workforce of approximately 800 staff and ensures the Group remains fully compliant with labour law, immigration and payroll (WPS) requirements in every jurisdiction.
KEY RESPONSIBILITIES
- Lead the group-wide HR & Admin strategy, structure, policies and procedures, aligning them with business objectives.
- Oversee monthly payroll processing and WPS compliance for all entities, ensuring accuracy, timeliness and audit readiness.
- Manage attendance, leave scheduling, gratuity and end-of-service settlements in line with UAE, Oman and Qatar labour laws.
- Direct the full recruitment cycle for management and staff roles, from manpower planning and sourcing to onboarding.
- Supervise PRO / government relations activity — visa processing, labour cards, Emiratisation and Omanisation compliance.
- Handle employee relations, grievances, disciplinary matters and investigations fairly and consistently.
- Drive performance management, appraisals, training and staff development initiatives.
- Oversee general administration including staff accommodation, transport, insurance, assets and office facilities.
- Maintain accurate HR records, MIS reports and dashboards for management decision-making.
- Manage relationships with external vendors, recruitment agencies, insurers and government authorities.
QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in HR, Business Administration or a related field; Master’s / MBA (HR) or CIPD is preferred.
- 8–10 years of progressive HR experience, with at least 3–5 years in a managerial capacity.
- Proven GCC experience; strong working knowledge of UAE labour law (Oman/Qatar exposure a strong advantage).
- Experience managing HR for a mid-to-large workforce, ideally in trading, retail, automotive or distribution.
- Hands‑on experience with payroll/HRMS systems and WPS.
SKILLS & JOB REQUIREMENTS
- Strong leadership, people-management and decision‑making ability.
- Excellent command of UAE and GCC labour and immigration regulations.
- High integrity, discretion and the ability to handle confidential matters.
- Strong communication skills in English (Arabic and/or Malayalam an advantage).
- Proficiency in MS Office and HR / payroll software; SAP HR exposure is a plus.