HR and Admin Assistant - Delta Hotels Dubai InvestmentPark

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company where you will be the primary point of contact for clients, ensuring exceptional service through effective communication and professional etiquette. This role involves managing reservations, updating records, and assisting guests with their needs, all while adhering to company policies. You will have the opportunity to build positive relationships with colleagues and contribute to a dynamic team environment. If you are passionate about providing outstanding service and thrive in a fast-paced setting, this position offers a fantastic opportunity to grow your career in hospitality.

Qualifications

• Strong communication skills and proficiency in office software.
• Ability to manage reservations and respond to guest inquiries.

Responsibilities

• Serve as the main contact for clients, handling inquiries via phone and email.
• Update records and manage reservations while ensuring accuracy.

Skills

Computer Science

Bidding

ICWA

Air Ticketing

Aircraft

Field Sales

Job description

Description

This position serves as the point of contact for clients, communicating with them via phone and email to respond to questions and requests. Responsibilities include entering and retrieving information from computer databases, updating records, managing reservations, and answering guest inquiries. The role involves operating standard office equipment, preparing various documents using word processing, spreadsheets, databases, or presentation software, and transmitting information via email or fax, ensuring accuracy through proofreading and editing. Additionally, the employee will locate work-related information using computers or point of sale systems.

Adherence to all company policies and procedures is essential, including maintaining a professional appearance, confidentiality of proprietary information, and protecting company assets. The role also requires welcoming and acknowledging guests, anticipating and addressing service needs, assisting individuals with disabilities, and expressing genuine appreciation to guests. Effective communication using clear and professional language, preparing and reviewing documents, and proper telephone etiquette are important. Building positive relationships with colleagues and departments, supporting team goals, and responding appropriately to concerns are also key responsibilities. The employee must report accidents, injuries, or unsafe conditions to management. Physical tasks include moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance. Other reasonable duties may be assigned by supervisors.

Marriott International is an equal opportunity employer committed to diversity and inclusion, ensuring nondiscrimination based on disability, veteran status, or other protected categories under applicable law.

Key Skills

Computer Science, Bidding, ICWA, Air Ticketing, Aircraft, Field Sales

Employment Type: Full-Time

Department / Functional Area: Administration

Experience: years

Vacancy: 1