HR and Admin Assistant - Delta Hotels Dubai Investment Park

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company where you will serve as the primary contact for clients, responding to inquiries and managing reservations. This role emphasizes the importance of customer service and effective communication, ensuring that guests feel welcomed and valued. You will engage with diverse individuals, operate various office technologies, and maintain professional standards in a dynamic environment. If you are passionate about hospitality and thrive in a collaborative setting, this opportunity is perfect for you. Become part of a team that values inclusivity and a people-first culture, making a difference in every guest's experience.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to operate standard office equipment and software.

Responsibilities

• Serve as the point of contact for clients via phone and email.
• Maintain confidentiality and protect company assets.
• Prepare various documents and manage guest inquiries.

Skills

Customer Service

Communication Skills

Office Equipment Operation

Database Management

Document Preparation

Education

High School Diploma

Tools

Word Processing Software

Spreadsheet Software

Database Software

Presentation Software

Point of Sale Systems

Job description

Description

POSITION SUMMARY

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.