HR Analyst - Onboarding | Corporate Services

Al-Futtaim; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in Dubai is seeking an HR Generalist to provide operational support for onboarding and coordination of new hires. The role requires problem-solving skills and attention to detail, along with a Bachelor’s degree in HR or related fields. Ideal candidates will have 2-3 years of HR experience in the UAE or GCC and familiarity with SAP HR systems. Join us to ensure a five-star candidate experience and contribute to our commitment to excellence.

Qualifications

• 2-3 years of experience as an HR Generalist in UAE or GCC.
• Experience supporting SAP HR Module or similar ERP systems.
• Good knowledge of UAE Labor Law.

Responsibilities

• Manage onboarding processes and resolve issues within SLAs.
• Ensure data integrity and maintain confidentiality.
• Deliver service excellence and maintain operational excellence.

Skills

Problem-solving

Attention to detail

Communication

Education

Bachelor’s degree in HR, Business, Management, or Technology

CIPD or similar qualification

Tools

SAP HR Module

Salesforce

PC applications (Word, Excel, PowerPoint, Outlook)

Job description

Job Requisition ID: 169458

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Our entrepreneurship and relentless customer focus enable us to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each day.

Overview of the Role

To provide operational support for all new hire processes, including onboarding queries, coordination/communication with new joiners, processing documents for government formalities, coordinating joining formalities (hotel booking, e-ticket, corporate induction), and advising on policies and labor laws in collaboration with LM’s, HRBPs, and stakeholders across MENA countries under Al Futtaim Group.

What You Will Do

• Manage cases and resolve issues within Service Level Agreements and turnaround times.
• Focus on customer satisfaction and collaboration, measured through surveys and feedback.
• Ensure data integrity through quality checks, maintaining confidentiality, and accurate SAP entries.
• Deliver service excellence and teamwork, fostering continuous improvement, initiatives, and information sharing.
• Maintain operational excellence by timely updates, escalations, tracker updates, case closures, and knowledge of policies and procedures.

Required Skills to Be Successful

• Problem-solving and troubleshooting skills.
• Attention to detail and good decision-making skills.
• Excellent communication skills; proficiency in Arabic is a plus.

What Equips You for the Role

• Bachelor’s degree or equivalent in HR, Business, Management, or Technology.
• CIPD or similar qualification is a plus.
• 2-3 years of experience as an HR Generalist in UAE or GCC, with 2-3 years supporting SAP HR Module or similar ERP systems.
• Proficiency in PC applications including Word, Excel, PowerPoint, and Outlook.
• Experience in a fast-paced environment with multitasking, speed, and accuracy.
• Experience in a Shared Services environment and familiarity with help desk tools like Salesforce is a plus.
• Good knowledge of UAE Labor Law.

We’re here to provide excellent service, and your support can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to confidently demonstrate why this opportunity is right for you. Take the time to craft a personalized CV to boost your visibility. Our global Talent Acquisition team members are assigned to specific businesses to ensure the best matches between talent and opportunities. We consider skills, behaviors, and alignment with our values of Respect, Integrity, Collaboration, and Excellence.

We are committed to a positive candidate experience and review all applications, making every effort to respond to each applicant.