Housing Attendant

Minor International; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated professional to ensure the cleanliness and maintenance of guest areas while providing exceptional service. This role involves supervising cleaning operations, maintaining inventory, and ensuring guest satisfaction through effective communication and teamwork. With a focus on creating a positive environment, you will work closely with staff to uphold high standards of service and safety. If you have extensive experience in hospitality and a passion for guest services, this opportunity is perfect for you.

Qualifications

• 23 years of experience in the same field.
• Basic English speaking skills required.

Responsibilities

• Ensure cleanliness of public areas and assist with room preparations.
• Conduct monthly inventory and report maintenance needs.
• Maintain a safe environment and assist HR/Training as needed.

Skills

Interpersonal Skills

Basic English Speaking

Job description

Job Responsibilities:

• Ensure that all public areas are properly cleaned at all times.
• Prepare all the rooms or beds for new arrival staff.
• Report all maintenance/repair requests to the Accommodation Manager/Supervisor.
• Maintain a log book for all cleaning materials/equipment borrowed by the team members.
• Maintain a log book for all sports equipment borrowed by the team members.
• Conduct monthly inventory of furniture, fixtures, appliances, linens, cleaning materials, etc. as applicable.
• Ensure that proper key controls are in place.
• Report any fire or safety hazard to Accommodation Manager/Supervisor.
• Follow and recommend measures to minimize all wastage of materials and amenities used in the department.
• Work under the supervision of the medical officer and report directly with any needful process to the medical officer.
• Clean and maintain the clinic premises in an orderly manner daily.
• Provide overall assistance to HR/Training as required.

Qualifications:

23 years of experience in the same field.

Basic English speaking skills.

Good interpersonal skills.

Additional Information:

• Prompt and courteous delivery of all orders, maintaining a positive image through all guest contact and cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders.
• During shifts, ensure that guests are satisfied by assisting with serving, seating, communication with the kitchen, and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well-trained staff.
• Open and close shifts in accordance with the Manager's Checklist.
• Train, maintain, and enforce all Anantara Service Standards.
• Properly execute revenue and check control procedures on shift.
• Maintain a safe and sanitary work environment for all Associates and guests.
• Gather and implement all proper tools for running shifts (i.e., schedules, floor plans, reservations, checks).
• Find solutions for problems such as call-outs, last minute bookings, or any other daily problems that may arise.
• Be on the floor during the entire meal period and ensure adequate coverage.
• Ensure that only a quality product is being served.
• Maintain proper Associate uniform standards.
• Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
• Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e., scheduling, time adjustments, etc.).
• Assist any Associate in his/her job performance when required to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates.
• Encourage problem-solving by Associates through proper training and empowerment to ensure guest satisfaction.
• Establish effective communication with Associates to gain their trust and respect through hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara's Guarantee of Fair Treatment Policy.
• Identify and recommend incentive programs, new ideas, and methods of operation.

Remote Work:

No

Employment Type:

Full-time