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An established industry player is seeking a detail-oriented Shift Leader for Housekeeping. This role is essential in maintaining the highest standards of cleanliness and guest comfort. You will lead and inspire a dynamic team, conduct inspections, and ensure guest satisfaction through exceptional service. If you have a passion for hospitality and a knack for problem-solving, this opportunity is perfect for you. Join a vibrant team dedicated to creating memorable experiences for guests while upholding health and safety standards.
Are you a detail-oriented professional with a passion for creating exceptional guest experiences? Join our dynamic team as a Shift Leader – Housekeeping and play a vital role in maintaining the highest standards of cleanliness and comfort in our property.
Key Responsibilities:
Lead, supervise, and motivate the housekeeping team during assigned shifts to ensure smooth operations.
Conduct daily briefings and allocate tasks to team members based on occupancy and operational needs.
Inspect guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and quality standards.
Address guest requests and concerns promptly and professionally, maintaining a commitment to guest satisfaction.
Train and mentor team members to enhance skills, efficiency, and adherence to property standards.
Monitor and manage housekeeping supplies and equipment, ensuring optimal usage and timely requisition.
Collaborate with other departments to ensure seamless service delivery and resolve any operational challenges.
Uphold health, safety, and hygiene standards in accordance with company policies and regulations.
What We’re Looking For:
Previous experience in a housekeeping supervisory role, preferably within a hospitality environment.
Strong leadership and interpersonal skills with the ability to inspire and guide a diverse team.
Excellent attention to detail and a proactive approach to problem-solving.
Exceptional organizational and time-management abilities.
Flexibility to work various shifts, including weekends and holidays.
A passion for delivering outstanding guest experiences.